GREENING MAGGIE’S FLOWER SHOP PRESENTED BY THE NINJA PROS

1. GREENINGMAGGIE’S FLOWER SHOPPRESENTED BY THE NINJA PROS May 22, 2010 Tom Fisher, Jacqueline Clarke, Karen Lynn, Adhiti Naik, Maggie Leung and AJin Lim

2. Table of Contents Project Charter………………………………………………………………….3 Scope………………………………………………………………………………..6 Project Life Cycle …………………………………………………………….11 Stakeholder Analysis………………………………………………………..13 Communication Plan………………………………………………………..14 Responsibility Assignment Matrix…………………………………….16 WBS…………………………………………………………………………………17 Schedule, Cost Baseline and Investment S Curve……………..18 Risk Management Plan…………………………………………………….20 Quality Management Plan………………………………………………..22 Closure & “Green” Opening…..…………………………………………23 Addendum……………………………………………………………………….24

3. Project Charter

4. Project Charter

5. Project Charter

6. Scope • Vision Statement • To prepare a project plan for Maggie to convert her existing flower shop to a green certified business by Bay Area Green Business Program standards. • Business Need • Long-term cost savings by increasing operating efficiencies and reducing utilities usage. • Use the Green Business Certification as a way to advertise and market the flower shop. • Project Description • Maggie purchased an existing flower shop. She wants to convert her business into a green certified business. The Project Team will act as consultants in order to create the shop’s green business plan. The plan will enable Maggie’s Flower Shop to become certified as a green business according to standards set by the Bay Area Green Business Program.

7. Scope

8. Scope

9. Scope • Assumptions • Maggie owns a flower shop that is not green certified. • Greening will give a marketing advantage. • Delivering a plan as a consultant, not a contractor. • No major construction, permits or structures altered. • Stakeholders agree to each stage of the project. • Progress in a linear process starting at the execution project plan. • Owner does not terminate the process during the project. • Constraints • Project completion within six months. • Project budget not to exceed S100,000. • Five weeks to complete project plan.

10. Assumptions • Maggie’s Flower Shop Before Upgrades • Single stand-alone structure • No landscaping outside • Five-car parking lot in the front for deliveries • Store Space is 20ft x 20ft • Fluorescent fixtures with T12 lamps w/magnetic ballasts throughout shop interior. • Incandescent light bulbs on shop exterior. • Bathroom contains incandescent light bulbs. • “Exit” signs have incandescent light bulbs. • Single bathroom with one toilet/sink with no window - fan for ventilation • Single work sink in the back for working with flowers • Three refrigerators: one display refrigerator in the front area, one walk-in refrigerator and compact refrigerator in the back area. • Both refrigerators have power outlets feeding them with enough wattage to be legal. The compact refrigerator is for food and not ENERGY STAR.

11. Project Life Cycle Iterative Process

12. Project Life Cycle

13. Stakeholder Analysis

14. Communication Plan O=Owner I=Input R=Reviewer S=Sign-off

15. Communication Plan continued O=Owner I=Input R=Reviewer S=Sign-off

16. Responsibility Assignment Matrix

17. Work Breakdown Structure Greening of Maggie’s Flowers Initiation Planning Execution Approval & Closure Program Enrollment Schedule Green Business Audits Team Charter WBS Project Charter Vendor Selection Criteria Vendors Sign-off by Auditors per Checklist Categories Stakeholder Analysis “Do It Yourself”/ Handy-Person Project Schedule Sponsor Approval Project Life Cycle Cost Analysis Monitoring & Controlling Closure Risk Analysis Communications Plan Responsibility Assignment Matrix Quality Management

20. Schedule & Cost Baseline

21. Investment by Phase (S curve)

22. Risk Management Plan Triggers Probable Root Cause Mitigating Strategy Risk Contingency Priority Impact Probability

23. Risk Management Plan continue Triggers Probable Root Cause Mitigating Strategy Risk Contingency Priority Impact Probability

24. Project Benefits Cost Savings Increased Edge over the Competition Improved Employee Morale & Workplace Health Recognition before the County Board of Supervisors and local newspaper Responsibility Matrix Project Manager Project Reviewer Green Business Program Auditors Quality Standards During Planning Phase, Project Tasks are reviewed before finalizing Project Plan is delivered in a clear and concise manner Oversight is performed during Project Execution Phase Quality Management Plan

25. Closure & “Green” Opening • Closure • Project deliverables approved • Passed audits • Project approved • Lessons Learned • Good: • Bad: • Improve: • Recommendations • Ninja Pros Project Management • Walk-in and Display Energy Efficient Refrigerators • Opening a Green Certified Maggie’s Flower Shop

26. Addendum

27. PROJECT TEAM CHARTER TEMPLATE Team Charter

28. Team Charter continue

29. Bay Area Green Business Program Detailed Checklist

30. Bay Area Green Business Program Detailed Checklist Continued

31. Go Green!