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To serve in interesting times!

To serve in interesting times!. Citizen Directed Support and Personalisation and Provider Agencies Rick Wilson 5 th March 2010 www.wacds.org.uk. What areas will I cover?. Where are we now? What sustainability challenges are we facing. The road ahead.

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To serve in interesting times!

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  1. To serve in interesting times! Citizen Directed Support and Personalisation and Provider Agencies Rick Wilson 5th March 2010 www.wacds.org.uk

  2. What areas will I cover? • Where are we now? • What sustainability challenges are we facing. • The road ahead. • Wales Alliance for CDS, providers working together. • Opportunities for providers.

  3. Transformational Power? Bill Torbert Action Research Academic • Talks about Transformational Power • It requires conditions of Mutual Vulnerability. When does Mutual Action ……. ………Become self Interest?

  4. Weighed down by bureaucracy What is our orientation? Active with new technology Wanting to embrace the future Skilled at Person Centred Working Frustrated by client specific silo’s Concerned about ‘value less’ commissioning Afraid to let go of past. Really interested by community Looking for leadership Realistic about cutbacks and sustainability Wanting to work collaboratively Supporting User led services Wanting to be the solution again

  5. What issues do we face as a provider community? Sustainability Challenges The aging population Increasing Individualism The Fiscal famine Increasing Social Inequality Increasing Expectations Climate Change Food and Energy Insecurity

  6. From the many paying for the support of the few. Service Delivery Co-production To the many providing support to the many.

  7. Possible roads ahead • Declining funding • Increasing Cuts • Greater cooperation between government individuals and agencies. • Building relationships choice and control • New skills new technology • Deliberate locality building. • Declining funding • Increasing Cuts • Less collaboration with commissioners and between providers. • Declining opportunities forservices users • Poor quality employment • Decreasing community assets.

  8. Citizen Directed Support in Wales Choice and Control Self Directed Support User led services Individual Service Design Individual Budgets. Community Locality Building Community Development Change Outcome commissioning Collaborative Working Action research orientated From ‘Them and Us’ To ‘I and We’

  9. Welsh Personalisation movement is developing. Gwenda Thomas Deputy Minister (National SS Conference June 2009): • ‘Providing personalised and timely services we all support this end, though in Wales we do not think it is best delivered by escalating market dynamics!’ If t is not about budgets, what is it about? • It is about empowering the individual through choice and control But it is also about; • Helping to build communities in which people can take ownership, control and responsibility.

  10. Wales Alliance for Citizen Directed Support • WACDS is a wide based membership group of LA’s, Providers, and Citizen groups. • It will formally launch in June but so far it has created a set of cooperatively produced principles of CDS • Is working with LA’s and providers to develop large and small scale demonstration projects to explore how this can work. • To create an evaluation framework for CDS • To help the WACDS to become nationally owned movement for change.

  11. Opportunity for Providers • We have a real opportunity to get involved in shaping the agenda. • Providers are taking a lead in developing new practice: • Swansea, Carmarthen, Wrexham • Innovating new models and technology. • New person centred approaches. • Building community. • The virtues of democratic life – community, solidarity, trust, civic friendship – these virtues are not like commodities that are depleted with use. They are rather like muscles that develop and grow stronger with exercise’ – Professor Michael Sandel 2009 Reith Lecture.

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