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Explore the top 10 questions for success and effective communication in a competitive world. Learn how to differentiate yourself by asking the right questions.
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INSTITUTE FOR STRATEGIC COMMUNICATIONS & CHANGE Overview of the Results Map & Consultative Skills www.continue.uOttawa.ca Ingenium Communications 2017/18
SO IN A WORLD WHERE EVERYONE IS COMPETING WITH THEIR ANSWERS, HOW DO YOU DIFFERENTIATE YOURSELF FROM EVERYONE ELSE? WITH A QUESTION. Dan Sullivan The Dan Sullivan Question
HOW CAN EFFECTIVE COMMUNICATIONS HELP ADVANCE THE PROJECT OR CORPORATE OBJECTIVES? 5
THINKING BACK ABOUT PAST COMMUNICATIONS ACTIVITIES, WHAT WORKED AND WHAT DIDN’T? WHY? 7
WHAT ARE THE PROJECT MANAGEMENT PARAMETERS (TIME, BUDGET AND HR)? 9
Change manager, communications professional, coach and facilitator Conversations of Change Jennifer Frahm VIDEO
CORPORATE OBJECTIVE: FULFILLING THE PROMISE OF 21ST CENTURY HEALTH CARE IN THE NATION’S CAPITAL. COMMUNICATIONS OBJECTIVES FOR 2017-2020 • POSITION THE NEW CIVIC CAMPUS PROJECT AS A CENTREPIECE OF THE RENEWAL OF THE OTTAWA HOSPITAL. • SUPPORT THE NEW CIVIC CAMPUS PROJECT BY ENSURING AND FACILITATING OPEN, TRANSPARENT COMMUNICATION. • FOSTER ACTIVE STAKEHOLDER ENGAGEMENT IN THE NEW CIVIC CAMPUS SITE. • BUILD POSITIVE EMPLOYEE ENGAGEMENT IN THE PROCESS OF TRANSITIONING TO THE NEW CIVIC CAMPUS SITE.
INSTITUTE FOR STRATEGIC COMMUNICATIONS & CHANGE THE NATURE OF CHANGE: A PRIMER www.continue.uOttawa.ca Ingenium Communications 2017/18
START WITH THE WHY & ESTABLISH FELT NEED
YOU CANNOT CHANGE A PERSON’S MIND. YOU CAN ONLY CREATE THE CONDITIONS FOR THEM TO CHANGE THEIR OWN MIND.
ACCEPT THAT YOU WILL EITHER PAY FOR GETTING WHAT YOU WANT, OR PAY FOR NOT GETTING WHAT YOU WANT. EITHER WAY, CHANGE IS EXPENSIVE AND YOU WILL PAY. Daryl Conner Managing at the Speed of Change
INVITE STAKEHOLDERS TO BEPRODUCERS, NOT CONSUMERS OF CHANGE
LEARNED HELPLESSNESS LEVERAGE CO-CREATION COMPLIANCE *From Luc Galoppin’s Social Architecture (A Manifesto)
Organizational Change Practitioner Reply-MC Luc Galoppin VIDEO
THERE IS NO POWER FOR CHANGE GREATER THAN A COMMUNITY DISCOVERING WHAT IT CARES ABOUT Margaret Wheatley
CHANGE MANAGEMENT METHODOLOGIES PROSCI CONNER LEAN KOTTER
8-STEP CHANGE MODEL KOTTER
ADKAR MODEL PROSCI
CONNER PARTNERS STAGES OF COMMITMENT