Julia Makhlina, October, 2009 The MVS Group

1. MVS VAS overview Julia Makhlina, October, 2009 The MVS Group

2. MVS VAS for BGAN-family of products 1.4 • MVS Ground Broadband Network with Points of Presence • (POP) in Amsterdam, New York, Moscow • APN services: RADIUS services; • IP management; • IP filters applied perSIM basis. • End-to-end delivery of BGAN/FBB Streaming IP QoS • VDP/VDP’s customer network interconnect with Inmarsat BGAN • Networkvia MVS Groundinfrastructureat MVS • Points of Presence.

3. MVS VAS for BGAN-family of products 2.4 • Virtual DP concept • VDPs deliver FleetBB product under their corporate identity • Product customization includes: • SIM card design (for BGAN SIM cards only) • + • and a custom LaunchPad for BGAN/FBB.

4. MVS VAS for BGAN-family of products 3.4 • MVS.net BROADBAND OPERATING PLATFORM • Data related to BGAN-family of products is updated in real time in line with Inmarsat BSS • Online management tools: • SIM card provisioning, • SIM card status change, • SIM card services management, • IP address management, • IP filters management. • Financial information:PDF invoices, upload of daily CDR files & monthly billable CDRs on MVS FTP/Customer’s FTP, online Hot traffic records. • Online monitoring tools: • traffic details, • Traffic monitoring management, • E-mail notifications on SIM activation/status change, MVS • Customer support work progress. • VDP custom web domain for VDP’s customers to access data related to their accounts (SIM card details, traffic records, etc) • Online Customer Care portal: • Acknowledgment of customer request by reply e-mail 24/7 • Real-time updates on case progress • Case history, case search tool • Online interactive message exchange with MVS Support

5. MVS VAS for BGAN-family of products 4.4 • Other VAS for Inmarsat FBB • E-mail account at MARSATMAIL.COM e-mail server • + • compressing SW FlyCarrier • SQT Prepaid crew calling cards • S_F_E – secure file exchange system • Unique solutions for: Multimedia, • Telemedicine, • Military and Governmental Customers

6. MVS Ground Broadband Network Infrastructure • 3 Points Of Presence (POP) in Amsterdam, Moscow, and New York • One global APN: mvs.bgan.inmarsat.com running via both Inmarsat • Gateways in Hawaii and Burum (MVS has interconnect with Inmarsat • BGAN Network at 2 Meet-Me-Points: NY and AMS) • Customer may choose interconnect at one or more MVS POPs via VPN or • leased line(s) for various purposes such as: closed user group • arrangement, ‘end-to end’ delivery of Streaming QoS, security • reasons, supply of IP address to VDP’s customers from VDP’s own pool of • IP addresses, delivery of proprietary VAS etc.

7. MVS Network diagram

8. Custom APN • VDP may want to build their own real APN to deliver BGAN-family • of products and associated VDP’s service to their customers; • VDP may want to arrange a logical APN. Logical APN name will be • known to VDP’s customers, although from a technical point of view • it will work via existing MVS infrastructure. Advantages: implementation and maintenance at low cost, less time and human recourses are required. VDP will be able to offer to its customers MVS APN VAS through their logical APN, which means that end users will not notice that MVS is a party behind. 

9. MVS Network diagram

10. MVS. Net Broadband operating platform Contents • MVS.net overview and interfaces: MVS customer view vs VDP’s customer view; • Online management tools: SIM card provisioning and status change, service management, per SIM data filters; • Monitoring tools: traffic details, Inmarsat postpaid traffic usage monitoring, subscription for MVS.net e-mail alerts on SIM activation, traffic usage, SIM card expiration and many other; • Customer Care portal; • Financial information; • Hands-on training.

11. Interconnect with Inmarsat DBs Inmarsat BSS for BGAN-family Inmarsat ESAS Automatic synchronization Business-to-business interaction PSA 1510, 1511, Customer’s PSA, other PSA… MVS.net View data Change SIM status SIM service management Review and update MVS E&E Customers MVS BGAN-family Customers

12. MVS customer view vs VDP’s customer view • VDP order a custom web-domain for VDP’s customer to login and access • specific data related to their SIM cards, like service details, traffic records etc. • VDP will access MVS.net web system where they will switch between VDP’s • account with MVS and VDP’s own web domain by click on DOMAINS in the top • menu.

13. MVS.net network structure • You receive your own custom • MVS.net web-DOMAIN • Domain is your data base where • you manage accounts/SIM cards/ • web access for your customers • Your customers access your domain • to see info related to their SIM • cards: traffic details, Terminal Id • status etc.

14. Customization of VDP’s web domain • Default areas of customization: • Logo • URL • Login page • Customer area (Welcome page) • Enable/disable any MVS.net section, e.g.: • Library • Customer Care portal • Promotions • Invoices, etc

15. MVS.net interface

16. SIM card traffic monitoring • Proactively control your usage • Alert VDP/end user about high usage • Block SIM card as needed (and/or other actions to re-orient • a fair usage) • Traffic monitoring system is powered by MVS.net ‘virtual • prepaid’ Broadband platform • Platform is based on account of CDR files delivered via • interconnect link between MVS.net and Inmarsat BSSs • (delivery delay is up to 15 minutes excluding Inmarsat BSS • outage instances)

17. Traffic usage monitoring scenarios • MVS.net ‘virtual prepaid’ platform monitors traffic usage according to • a specified monitoring scenario; • Use existing scenarios or order a custom scenario according to your • needs; • Web-site tools for traffic monitoring management: - assign/detach traffic monitoring scenario to SIM with immediate effect; - review scenario settings; - review monitoring history records; - refill SIM card virtual balance; - specify e-mail addresses that receive traffic alerts

18. Monetary monitoring scenario Monetary scenario holds following settings: • Inmarsat rate plan; • billing parameters (rates for services available on the SIM, • including all voice destinations, sms, ISDN etc); • initial balance in $$; • E-mail alert threshold; • block/unblock threshold. Example: • Specify $$ prices for voice, Background IP and • other services; • Set credit limit - $1500; • Send e-mail alerts to specified addresses when • remaining balance is below thresholds: $500, • $200, $100; • Block SIM as the balance below $50 (optional) • Unblock SIM at balance refill up to $60.

19. Traffic based monitoring scenario Traffic based scenario holds the following settings: • Inmarsat rate plan; • Initial balance in MB; • E-mail alert limits; • block/unblock limits. Example: • Set credit limit to 500 Mbytes • Send e-mail alerts to specified addresses when • remaining balance is below thresholds: 100 MB, 50 • MB, 25 MB, 15 MB; • Block SIM as the balance drops down below 10 • Mbytes (optional); • Unblock SIM as the balance is refilled up to 15 • Mbytes.

20. Corporate HQ Inmarsat Packet Data Network Internet Web Servers IP filters – BGAN/FBB high speed internet Up to 492 Kbit per second • Invoice shock - “Always on” FBB terminal can generate over 100 000 Mbytes per month • How to control staff-operational expenses and effectiveness?

21. Corporate HQ MVS POP Internet Web Servers IP filters – MVS Network Firewall • Firewall prohibits unwanted traffic like: • MP3/MP4 downloads • Online radio / video • Heavy websites • Other "traffic eaters” Firewall IP firewall does not imply any financial responsibility of MVS for illegible data transmission attempts passing along the link ‘FB -> I-4 -> SAS -> MVS POP’ as these attempts are blocked at MVS POP AFTER the data has passed Inmarsat Network and has been billed by Inmarsat. However the amount of such traffic is VERY low when IP protocols other than UDP are used.

22. How IP filters work for MVS customers • MVS Firewall works only for traffic via MVS APN • Firewall policies are ONLY applicable to Static IPs (private or public) • Black and white lists of allowed/prohibited IP addresses/ ports/IP protocols Online IP firewall management tool: • You specify a set of rules, it is stored as a template on MVS.net web site. • You assign a Static IP (Public or Private) to a SIM and apply IP firewall • template to a SIM card. • This can be done either during SIM card activation or later. • Online IP firewall management actions have immediate effect • on end user experience.

23. Sample firewall rule sets • Full access - no limitations • HQ only access - block traffic exchange with all IP addresses • except 212.15.16.10 • Crew access - block all protocols except web and email

24. Additional VAS • E-mail accounts and compressing FlyCarrier software • for FBB users • SQT Prepaid crew calling cards for FBB users • S_F_E– secure file exchange system • Unique complete solutions for Multimedia, Military • and Governmental Customers

25. The Fly Carrier traffic compression software • Optimization of data transmission over IP satellite • networks • Compression up to 7 times • Fly Carrier works with @marsatmail.com e-mail • accounts registered for BGAN/FBB users free of • charge

26. What you get with Fly Carrier • Full duplex operation – simultaneous sending and receiving • messages • You can choose messages to be received from the mail server • Recovery of transmission after the break point during • unexpected link down • Automatic journal and logs of all sessions • Use your standard e-mail client software to prepare, send and • receive messages • Received/sent messages statistical data gathering, cost • calculation • Server Mode: Use multiple e-mail addresses on PCs connected • to LAN

27. Fly Carrier can be used in two variants A single user mode Multi user mode In the Server mode the «Fly Carrier» installed on one PC only

28. Prepaid SQT crew calling cards • Supplied as electronic PIN codes or plastic scratch cards • Rechargeable balance • No connection fee, no ‘ringing and waiting’ time charge only real ‘talk time’ is • charged • Minimum call duration and rounding step is 20 seconds • Can be used on Fleet or on FBB • Available balance on Inm-Fleet: 30 min SQT/15 min Peak • Available balance on FBB: 30 min SQT • SQT time on Inm-Fleet: 18:00 UTC – 06:00 UTC and all weekend. • Easy 3-step dialing

29. S_F_E: Secure File Exchange 1.2 • Designed by the MVS Group for Inmarsat BGAN and VSAT users • who need secure data transfer exchange at the maximum possible • speed of satellite communication channel. • Can be used by wire Internet users for ordinary day-by-day file • transfers inside a company or with a third party. https://sfe.bgan.ru/

30. S_F_E: Secure File Exchange 2.2 • Security: all file transfers will be secured by 128 bit key (HTTPS) • or by proprietary FileCatalyst protocol. To use FileCatalyst • all you need is a browser. JAVA plug-in to enable the use of • FileCatalyst will be downloaded automatically. • User friendly interface: easy to understand, minimum graphics, • maximum information; • Customized interface: your part of S_F_E can have user • interface with your company LOGO; • E-mail notifications: S_F_E will report automatically on the • progress of your transmissions, and about new files uploaded • for you. To learn more: download full presentation from ftp:/ftp.marsat.ru/S_F_E/presentation_eng

31. MVS.net tools Life demonstration of MVS.net online tools • Online management tools: • SIM card provisioning, • SIM card status change, • service management, • IP address management, • Per SIM IP filters management. • Online monitoring tools: • traffic details, • traffic monitoring management, • E-mail notifications on SIM activation/status change, MVS • Customer support work progress, Iridium SIM expiry etc. • Financial information: MVS invoices, upload of daily CDR files & • monthly billable CDRs on MVS FTP or on Customer FTP, online Hot • traffic records. • Customer Care portal and VDP Support procedure

32. Thank you!