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Restoring Trust from the customers: Trade Unions’ role in promoting the customer oriented business

Restoring Trust from the customers: Trade Unions’ role in promoting the customer oriented business. 10 June,2013 Zenshinren National Federation of Trust Bank Employees’ Unions,Japan. 0. Outline of our organization An organization with which the enterprise unions

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Restoring Trust from the customers: Trade Unions’ role in promoting the customer oriented business

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  1. Restoring Trust from the customers:Trade Unions’ role in promoting the customer oriented business 10June,2013 Zenshinren National Federation of Trust Bank Employees’ Unions,Japan

  2. 0. Outline of our organization An organization with which the enterprise unions of two trust banks in Japan are affiliated.

  3. 0.Outline of our organization As of 31 July 2012 ➣ Membership SMTB Union Staff MUTB Union Staff

  4. 0.Outline of our Organization Advisory Committee

  5. 1.About the financial market of Japan ➣The background of the banking sector reform① 1970’s Rapid economic growth > Due to rich capital investment, real Economy was short of Capital. > Financial institutions move in lockstep under the convoy system administered by the Ministry of Finance. 1980’s Bubble economy >From 1985-1990 there was an asset bubble. > Not only the financial institutions, but the nonfinancial companies were into financial investment. Which was called “Zaiteku” in Japanese.

  6. 1.About the financial market of Japan ➣The background of the banking sector reform② 1990’s Bad loan Problems >After the bubble, Japan has been suffering from the bad loans. >At the time, the mission of Japanese Banks were to recover from the crucial issue. 2000’s Financial Big Bang > After time of the bad loans, Japanese Financial market was to prepare for global competition. > The Answer was the deregulation of the Japanese Financial Market.

  7. 1.About the financial market of Japan The transition of the major Japanese Banks

  8. 2.About Trust Banks of Japan ➣Outlook for Trust Banks ✓ Trust banks are unique among Japanese financial institutions in that they combine financing services with asset management services. ✓In addition to providing conventional banking services like city banks, trust banks use their specialized knowledge effectively to provide a broad range of financial services, via such businesses as the trust and concurrent businesses, to accommodate the need for more diversified and sophisticated financial and asset management services. （Trust Companies Association of Japan）

  9. 2.About Trust Banks of Japan As of 31 March 2012 non-consolidated ➣ The only two Trust Banks ・　The others are actually “trust company”.

  10. 3.Labor-Management Relation ➣Labor‐Management Discussion Meetings Labor-management discussion meetings are held to share issues and discuss ways to improve situations. Such meetings are held at various levels of SMTB or MUTB. These meetings serve as opportunities for us to express the voice of employees.

  11. 4. The Role of Trade Union in Trust Bank sector ・Dumping competition of commission is intense Protracted deflation, Declining working population, Oligopolization in our indutstry・・・ ・In order to raise our treatment there is the only one way, to raise and educate our members, and for talented people to claim and look for the frontier. Education Our most important issue

  12. 5.The activities of Zenshinren Rebuilding our members’ social skills The Project Adventure(for only 2years members)

  13. 5.The activities of Zenshinren Rebuilding our members’ social skills Seminars for union’s members (about Career,Leadership,Communicaton・・・)

  14. 5.The activities of Zenshinren Widening our members’ knowledge Seminars for members of executive committee in affiliates (about Leadership,Personnel management system・・・)

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