Consultant Learning Services Microsoft Store

1. Computer 101 Consultant Learning Services Microsoft Store Sutherland Global Services Customer Service and Support

2. Lesson 1. Computer 101 Lesson 2. The PC Tower Lesson 3. 32 Bit vs. 64 Bit Course content: Sutherland Global Services Customer Service and Support

3. Computer 101 Lesson 1. Basic Computer Lesson Sutherland Global Services Customer Service and Support

4. This course will help you: Differentiate installation from download Explain what an operating system is. Identify the difference among the computer types. Sutherland Global Services Customer Service and Support

5. Terminologies: Installation – also known as set up, is the act of putting the program onto a computer system so that it can be executed Download – to copy data (usually and entire file) from a main source to a peripheral device Sutherland Global Services Customer Service and Support

6. What is an Operating System? An operating system is a program designed to run other programs on a computer It is considered the backbone of a computer, managing both software and hardware resources Sutherland Global Services Customer Service and Support

7. Operating systems are responsible for everything from the control and allocation of memory to recognizing input from external devices and transmitting output to computer displays They also manage files on computer hard drives and control peripherals, like printers and scanners. Sutherland Global Services Customer Service and Support

8. Operating Systems Sutherland Global Services Customer Service and Support

9. Desktop Computer A computer designed to fit comfortably on top of a desk, typically with the monitor sitting on top of the computer. Personal Computer Types Sutherland Global Services Customer Service and Support

10. Notebook/Laptop Computer • An extremely lightweight personal computer. Notebook computers typically weigh less than 6 pounds and are small enough to fit easily in a briefcase. • Aside from size, the principal difference between a notebook computer and a personal computer is the display screen as well as the price. Sutherland Global Services Customer Service and Support

11. MS Store Companion PCs Slate PCs Netbook Computers Sutherland Global Services Customer Service and Support

12. The PC Tower Lesson 2. Meet your internal hardware! Sutherland Global Services Customer Service and Support

13. This course will help you: Identify the parts of a PC tower. Identify the function of each internal hardware. Sutherland Global Services Customer Service and Support

14. The PC Tower Sutherland Global Services Customer Service and Support

15. The power supply converts electricity from the wall outlet into electricity that the different internal components can use • The power supply provides the correct electricity for each component. Power Supply Sutherland Global Services Customer Service and Support

16. The motherboard is like the nervous system of a human being, it connects all the internal components together. All communication is done over the motherboard. Motherboard Sutherland Global Services Customer Service and Support

17. The processor, or CPU, of a computer is basically the brains of the computer • The processor is responsible for interpreting every code it receives from the other computer components, and making it usable to your operating system Processor or CPU Sutherland Global Services Customer Service and Support

18. The part of the computer that stores all your information (If you upload a picture to your computer, it is stored on the hard drive) • Hard drive capacity is measure in gigabytes, or GB • Two ways that hard drives can connect to the motherboard: SATA and IDE Hard Drive Sutherland Global Services Customer Service and Support

19. A graphic/video card is the component of your computer that interprets video signal • These cards are necessary so that you can connect a monitor to your computer. Video Card Sutherland Global Services Customer Service and Support

20. Random Access Memory is the part of your computer that is used as instant memory • RAM is always in use. For example, if you run many programs at once, you may want to upgrade your RAM because your computer is using more memory RAM Sutherland Global Services Customer Service and Support

21. Optical Drive • An optical drive is many times the drive you would use to burn CDs, DVDs, Blu-Ray discs and more. Sutherland Global Services Customer Service and Support

22. 32 Bit vs. 64 Bit Lesson 3. Comparison of 2 technologies Sutherland Global Services Customer Service and Support

23. 32 Bit Systems • Could process a maximum of 4 Gig RAM • Most software and operating system codes are 32-bit compatible • A 32-bit OS will run on a 32-bit or 64-bit processor without any problem. • A 32-bit application will run on a 32-bit or 64-bit OS without any problem. Sutherland Global Services Customer Service and Support

24. 64 Bit Systems • 64-bit application will only run on a 64-bit OS and a 64-bit OS will only run on a 64-bit processor. • Supports up to 16 TB of RAM • Requires a 64 bit processor Sutherland Global Services Customer Service and Support

25. Discussed the difference between installation and download • Explained what an operating system is. • Identified the different parts of the computer tower and its function • Differentiated between 32 Bit and 64 Bit systems Wrap Up Sutherland Global Services Customer Service and Support

26. Questions? Sutherland Global Services Customer Service and Support

27. Thank You. Sutherland Global Services Customer Service and Support