WNY School of Work Based Learning Institute

1. WNY School of Work Based Learning Institute TEAM WORK AND COLLABORATION 21st CENTURY Skills “As the needs of the business community continue to evolve, so must the model for education to provide students a competitive edge in tomorrow's work force.” Doug Silverman, Society of Human Resource Management ENABLING ALL LEARNERS TO EXCEL

2. 21st CENTURY TEAMWORK AND COLLABORATION DEFINITION OF TEAM WORK Skills “The concept of people working together cooperatively, as in a Sports team.” HTTP://EN.WIKIPEDIA.ORG/WIK/TEAMWORK ENABLING ALL LEARNERS TO EXCEL

3. 21st CENTURY TEAMWORK AND COLLABORATION TEAM ETIQUETTE Skills • Work collaboratively and cohesively • Be sensitive to others • Follow team work rules • Achieve a common goal. ENABLING ALL LEARNERS TO EXCEL

4. 21st CENTURY TEAMWORK AND COLLABORATION CRITICAL TEAM WORK COMPONENTS Skills • Commitment to succeed • Communication • Emotional Competency • Self-control ENABLING ALL LEARNERS TO EXCEL

5. 21st CENTURY TEAMWORK AND COLLABORATION COMMITMENT TO SUCCEED Skills • Agree on a goal • Create shared learning • Follow team member roles and rules • Big picture thinking ENABLING ALL LEARNERS TO EXCEL

6. 21st CENTURY TEAMWORK AND COLLABORATION COMUNICATION Skills • Listen to ideas • Don’t be afraid to ask questions • Rethink your ideas and other’s ideas • Use effective intra-personal and interpersonal skills ENABLING ALL LEARNERS TO EXCEL

7. 21st CENTURY TEAMWORK AND COLLABORATION SENSITIVITY AND EMOTIONAL COMPETENCY Skills • Putting yourself in someone’s shoes • Sharing ideas • Be relaxed and friendly • Helping others ENABLING ALL LEARNERS TO EXCEL

8. 21st CENTURY TEAMWORK AND COLLABORATION SELF-CONTROL Skills • Treat others with respect • Participation by all team members • Have self-confidence • Be adaptable ENABLING ALL LEARNERS TO EXCEL

9. 21st CENTURY TEAMWORK AND COLLABORATION What to do when the team has problems? Skills • Leader does not lead • Team member doesn’t contribute • Problem with team member • Person loses team material ENABLING ALL LEARNERS TO EXCEL

10. 21st CENTURY TEAMWORK AND COLLABORATION What to do when the team has problems? Skills • Insulted by team member • How to air feelings • Team leader is dictator • How to change leadership style ENABLING ALL LEARNERS TO EXCEL

11. 21st CENTURY TEAMWORK AND COLLABORATION Review Skills 1. Which of the following is one of the 4 critical components of teamwork etiquette and collaboration that we discussed? a) listening b) persuading c) self-control d) respecting 2. Which of the following is not a team working skill? a) sharing b) questioning c) listening d) persisting 3. T F Emotional competency is a key component when working in a team. ENABLING ALL LEARNERS TO EXCEL

12. 21st CENTURY TEAMWORK AND COLLABORATION Review Skills T F When communicating within your team; you should be afraid to ask questions. 5. As team leader, what wouldn’t you do when one member fails to contribute? a) Inform your supervisor that the team member is incompetent b) Allow the team member to get an idea of where the overall project is going c) Do not all the team member to disappear d) Develop trust among the team ENABLING ALL LEARNERS TO EXCEL

13. 21st CENTURY TEAMWORK AND COLLABORATION Review continued.. Skills 6. If your team leader is dictating responsibilities to the group, what would be the team members’ last resort to change the leadership style? a. Assure the leader problem-solving among team members can be accomplished b. Go to the leader’s supervisor and tell them the team can’t work with a dictator. c. Use your skill or expertise so that the leader is forced to consult with you. d. Have confidence in yourself and your work; show the leader you are competent ENABLING ALL LEARNERS TO EXCEL

14. 21st CENTURY TEAMWORK AND COLLABORATION Review continued.. Skills 7. If you have been insulted by another team member, how do you handle it? a. report your problem with the team member to the rest of the group and ask for feedback. b. Keep the peace with the team and don’t say anything c. Ask the team leader to resolve the problem with you and the other team member d. Approach the team member calmly and with respect ENABLING ALL LEARNERS TO EXCEL

15. Team Work and Collaboration Answer Key • Which of the following is one of the four key components of teamwork etiquette and collaboration that we discussed? Correct answer: c. self-control • Which of the following is not a team working skill? Correct answer: d. persisting • Emotional Competency is a key component when working in a team. T/F Correct answer: T (true) • When communicating within your team; you should be afraid to ask questions. T/F Correct answer: F (false) • If your team leader is dictating responsibilities to the group, what would be the team members’ last resort to change the leadership style? Answer: b) Go to the leader’s supervisor and tell them the team can’t work with a dictator. • If you have been insulted by another team member, how do you handle it? Answer: d) Approach the team member calmly and with respect • 7. As team leader, what wouldn’t you do when one member fails to contribute? Answer: a) Inform your supervisor that the team member is incompetent