OhioHealth Healthcare Informatics and Data Analytics

1. OhioHealth Healthcare Informatics and Data Analytics Dr. Mrunal Shah, MD – System VP of Healthcare Informatics, OhioHealth Neeraj Bhat (‘13) – Administrative Fellow, OhioHealth Information Services 6/25/2014 Presented To: Trinity HCAD Class of 2015

2. Introduction to OhioHealth • Faith-based, not-for-profit system • Organizational Mission: “To improve the health of those we serve.” • Serving central Ohio since 1891

3. Organizational Highlights • 17,000 associates • 2,400 on-staff physicians • 10+ hospitals • 145 ambulatory locations • 1.9 million outpatient visits • 94,000 admissions

4. Current OhioHealthAnalytics:A real story! Star Valence NCQA Patient Satisfaction OB Paper Report Diabetes Heart Pay for Performance Mortality DSS Demographic Athena Becky is responsible for creating the OPG Scorecard as well as providing numerous reports for OhioHealth Physicians and Management Core Measures Infection Control Midas Diabetes PQRS measures GE Centricity For this, she gathers data from many systems She stores the data in an Access database so she can re-identify the patients and massage the data for reporting She gets the demographic information from Athena She gets mortality report from DSS/EPSI system and OB paper report from McKesson Star She gets Pay for Performance (Health4) data from MGO’s Valence product in excel files She downloads data from NCQA website for physicians participating in Diabetes and Heart/Stroke programs She downloads Patient satisfaction data from Press Ganey website

5. Current OhioHealth Analytics ACC Valence Star NCQA Patient Satisfaction STS OB Paper Report Diabetes PQRS Pay for Performance Stroke Heart Mortality DSS Demographic Athena Core Measures Infection Control Midas OPG Scorecard Paper reports GE Centricity Diabetes PQRS measures Paper report Endoscopy X X Neuro Metrics X X Reports EPSI Cost Acct. Horizon Lab Pharmacy She also needs Endoscopy data which she gets from Provation system in a paper report She needs Neuro infection control data (for spine metrics) which also comes in the form of paper reports She downloads reports from STS and ACC websites for Stroke and Heart metrics She would like to generate metrics for orthopedic care including total cost for procedures such as knee/hip surgery For that she would like access to integrated information from cost, EMR, Lab and pharmacy systems but does not She manipulates this all manually in spreadsheets to generate the reports and scorecard She would like to create the scorecard monthly but It is so time consuming that she does this only once a quarter

6. How do we move Becky from this state To this state! CHF Valence Star NCQA Patient Satisfaction STS OB Paper Report Diabetes PQRS Pay for Performance Stroke Heart Mortality DSS Diabetes PQRS measures GE Centricity Core Measures Infection Control Midas OPG Scorecard OhioHealth Analytics Portal STS CHF NCQA Paper reports Demographic Athena Provation Paper report Endoscopy Neuro Metrics X X X X Reports EDW EPSI Cost Acct. McKesson ORSIS HSM PQRS

7. Hundreds of Hours in Manual reporting! Core Measures Service Lines Productivity Report OPG Scorecard Reports & Dashboards Workforce management Business Planning Access Manual Email Link Embedded In Email On Demand Excel Attachment Integrate Printer Qlikview Crystal ODBC Download FTP Data Custodian Data Custodian Data Custodian Data Custodian Data Custodian Data Custodian Data Custodian Data Custodian Native Query Tool Native Query Tool Native Query Tool ODBC ODBC Extracts Table Views Extracts Peoplesoft Med Manager McKesson STAR Care Manager Valence GE Centricity Lab Midas EPSI ORB Athena

8. Enterprise Analytics Audiences Data Visualization and Analytics Data Integration (standardization, normalization, transformation) Normalized Data Storage Data Sources

9. Executive Steering Committee Membership: • Representation from OhioHealth Strategic Areas • Sr. VP - CIO • Sr. VP/CMO • Sr. VP - Finance • Sr. VP – Chief Strategy Officer • Sr. VP – Managed Care • Sr. VP – Shared Services • VP – Quality/Safety • VP – Strategy • Sr. VP – Chief HR Officer • President - OPG • VP, IS - Dr. Mrunal Shah Executive Steering Committee Data Governance Committee Ad Hoc Task/Work Groups Project Prioritization Subcommittee

10. Data Governance Committee Membership: • Representation from OhioHealth Strategic Areas • Informatics - Dr. Mrunal Shah • Clinical Effectiveness • Quality • Service Excellence • Financial Decision Support • Physician Quality • Revenue Cycle/HIM • Strategic Information Resources • Process Excellence • Case Management/Utilization • Population Health Management Executive Steering Committee Data Governance Committee Ad Hoc Task/Work Groups Project Prioritization Subcommittee

11. Functional Components of Population Health Management Source: Explorys Educational Material

12. Readmission Dashboard

13. EXPLORE

14. HYPERTENSION REGISTRY

15. OhioHealth Explorys Core Program Team

16. OhioHealth Explorys Core Program Team

17. Questions? “Information is the oil of the 21st century and analytics is the combustion engine.” -Peter Sondergaard – Senior Vice President, Gartner

18. Follow-Up/Contact Neeraj Bhat Administrative Fellow, Information Services OhioHealth neerajbhat2007@gmail.com (469) 667-1217