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PIPE OR GYM SHOE?

Pipe Conduit for info flow Delivery only Listen. Gym shoe Helping process Planning for retention Interested in learning Interactive Responsive to needs Listen, hear, think, act. PIPE OR GYM SHOE?. ATTITUDES. Think about your own attitude Commitment Motivation Pressures Enthusiasm

keely-graham
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PIPE OR GYM SHOE?

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  1. Pipe Conduit for info flow Delivery only Listen Gym shoe Helping process Planning for retention Interested in learning Interactive Responsive to needs Listen, hear, think, act PIPE OR GYM SHOE?

  2. ATTITUDES Think about your own attitude • Commitment • Motivation • Pressures • Enthusiasm • Passion • Drive • Openness

  3. FEARS? In pairs, for a few minutes, discuss any training fears or issues you have/ have had. How, if at all, have you managed the fear. Please consider sharing one example with the group at the end of your discussion.

  4. 4. DELEGATES • LEARNING PROCESS • HUNGERS • DYNAMICS

  5. HOW ADULTS LEARN ACCELERATED LEARNING • Multi-sensory learning • Learning style • Brain power • Creating a resourcefulstate of mind • Learning maps

  6. MULTI-SENSORY LEARNING

  7. A listener Hands on A watcher PREFERRED SENSES? WHAT KIND OF LEARNER ARE YOU?

  8. HIGHLY EFFECTIVE PEOPLE? • Be proactive • Begin with the end in mind • Put first things first • Seek first to understand then to be understood • Think Win – Win • Synergise • Sharpen the saw

  9. ACCELERATED LEARNING • You have 10 minutes to come up with something that covers all the 7 habits… • Play • Poem • Story • Painting • ….

  10. HUNGER

  11. GROUP DYNAMICS • WHO’S WHO IN THE ZOO? FORMING, STORMING, NORMING, PERFORMING, MOURNING

  12. MANAGING DYNAMICS • Stars and isolates • Conflict • Control • Move things on

  13. MOTIVATION SELF-ACTUALISATION SELF-ESTEEM SOCIAL SAFETY PSYCHOLOGICAL

  14. 5. DELIVERY • Venue • Materials • Ready?

  15. VENUE • Location • Accessible by public transport • Car parking facilities • Timings to get to the venue; overnight? • Facilities and services • On site technical assistance and resources • Good catering • Opening hours and availability • Good staff and management • Equal opportunities • Disabled access • Audiovisuals e.g. induction loops; large print; colours • Dietary requirements Visit in advance…!

  16. ACME FLIPCHART CO. Goes down at end MATERIALS • Advance material • Exercises or preparatory delegate feed in • Delegate packs • Programme • Handouts • Exercise sheets • Notepads and pencils • Slides • Training materials • Flipcharts and marker pens • Post it notes etc as required • Blu tac Always plan ahead

  17. ARE YOU READY? PREPARATION • Practice delivery to time • Check running order • Check materials • Check slides and animation - hinder? • Check room layout • The human touch

  18. WHAT CAN GO WRONG?!! • Have you ever been on a poorly prepared course? • What went wrong? • What were the consequences?

  19. DIFFICULTIES… In pairs make a list of your experiences…

  20. 6. SUPPORT & REVIEW • Administration • Marketing • Feedback

  21. ADMINISTRATION • Pre event: • Create a good impression; input to shape course; booking confirmation • Clear joining instructions: time (registr/ start/ finish); location; note any pre-event work or bring things • On the day: • Smooth process; signage; signing-in; materials ready • Post event • Feedback (inform future courses); actions on complaints; actions arising from course promptly done • Exhibit quality – Build future relationships – Preach/Practice

  22. MARKETING Price Product Placement Promotion

  23. FEEDBACK Create a feedback loop • Design • Deliver • De-brief • Re-design • Re-Deliver

  24. ENDINGS • Thank them for their involvement • Don’t take everything down till they have left • Don’t read the feedback till they have left • Don’t hurry them out • Be present – expect interaction – potter! • Collect and tidy Why/ Why not?

  25. DODDI Failing to prepare is preparing to fail Stick to your ‘contract’ – time, resp. for all Where does the room get energy from? PTD REMEMBER

  26. Course materials…..

  27. THE END! • Questions • Feedback sheets • Have a safe journey home

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