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Quality assurance surveys and program administration – when accuracy really counts

Quality assurance surveys and program administration – when accuracy really counts . Stephen Horn Contributed paper Q2008 . outline. Quality assurance surveys in context Regulating risk Fraud and error in social security systems Measuring payment accuracy Random Sample Surveys Design

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Quality assurance surveys and program administration – when accuracy really counts

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  1. Quality assurance surveys and program administration – when accuracy really counts Stephen Horn Contributed paper Q2008

  2. outline • Quality assurance surveys in context • Regulating risk • Fraud and error in social security systems • Measuring payment accuracy • Random Sample Surveys • Design • Quality assurance • Estimation & Reporting • Issues • Exploiting an Admin frame • Kalman filtering • SE estimation of variables with highly skewed distributions • Performance measures [kpis, correctness/accuracy, latency measures] • Audit oversight – the construction of official statistics

  3. Accountability for Social Security payments

  4. STRATIFICATION & SAMPLE ALLOCATION

  5. SAMPLE DESIGN – REMOTE CLUSTER FORMATION

  6. CLUSTERING METHODOLOGY

  7. SAMPLE SURVEY PROCESS MAP – RSS REVIEWS

  8. RANDOM REVIEW RESULTS SYSTEM

  9. SURVEY-ADMIN DATA LINKAGE MAP

  10. DATASET 1 – CUSTOMER LINK IRS TO ADMIN DATA

  11. DATASET 3 – DEBT ANALYSIS LINKED TO DMIS

  12. DATASET 4 – VARIABLE RESULTS FOR RRRS

  13. INDEBTEDNESS BY PROGRAM

  14. LATENT INDEBTEDNESS – RECENCY OF DEBT

  15. DEBTS – KEY PREVENTION INDICATOR

  16. LATENT AND RAISED SERIES – AVERAGE DEBT SIZE

  17. PAY INACCURACY – LATENT MEASURES

  18. PAYMENT INACCURACY – MOVING AGGREGATES

  19. POINT PAYMENT ACCURACY

  20. CUSTOMERS PAID ACCURATELY

  21. MOVING AGGREGATE

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