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Discussion Questions for Hank Kolb, Director, Quality Assurance. What are the causes of quality problems on the Greasex line? Has Hank done anything wrong? Has Morganthal (the person who hired Hank) done anything wrong?
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Discussion Questions forHank Kolb, Director, Quality Assurance • What are the causes of quality problems on the Greasex line? • Has Hank done anything wrong? • Has Morganthal (the person who hired Hank) done anything wrong? • What should Hank do now? With whom should he speak first? Second? When he speaks with the person(s) you recommend, for what should he ask, and in what time frame?