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Listening Habits. Most people only listen at a 50% efficiency rate.People usually remember about ? of the information they hear after two days.Poor listening is developed through a lack of training.Listening skills can be learned and refined.. Definitions. Hearing ? the physiological process by w
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1. Listening Chapter 3
2. Listening Habits Most people only listen at a 50% efficiency rate.
People usually remember about of the information they hear after two days.
Poor listening is developed through a lack of training.
Listening skills can be learned and refined.
3. Definitions Hearing the physiological process by which sound waves are received by the ear.
Listening the act of interpreting and evaluating what is being said.
4. Barriers to Effective Listening Giving in to distractions
Four Types of Distraction
Auditory what you hear
Visual what you see
Physical what you feel
Mental what you think
5. Barriers to Effective Listening Not concentrating
Listening too hard
Jumping to conclusions
Focusing on delivery and personal appearance rather than the message
6. How to Improve Listening Resist distractions
Avoid fake listening
Be willing to expend energy
Prepare yourself
Take notes
Ask questions
7. Responsibilities of A Listener Avoid rudeness
Provide encouragement
Find value in every speech
8. Types of Listeners People-Oriented Listeners
Action-Oriented Listeners
Content-Oriented Listeners
Time-Oriented Listeners
9. Reasons People Listen Appreciative Listening
Empathic Listening
Comprehensive Listening
Critical Listening