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Learn how the ILO embraced Results-Based Management to enhance accountability, collaboration, and focus, shifting from input-driven approaches to outcome-oriented strategies.
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Results-based Managementin the ILO • Joe Thurman • Director • Bureau of Programming and Management • October 2009
About the ILO • Created in 1919; became the first UN specialized agency in 1946 • Budget: some $500 million per year • About 2700 staff; 40% in Geneva • Tripartite governance (governments, employers, workers) • A standards-based organization with development activities
The ILO starting point • An older, inward-looking, mandate-based organization • Not ready for competition from others • Internally fragmented • Bureaucratic and inefficient • Focussed on inputs and activities
The RBM process TO: • Accountability for results • Collaboration • Focus • Rigorous measurement • Flexible, innovative management FROM: • Accountability for inputs and activities • Internal competition • Shopping lists • Weak measurement • Bureaucratic, control-oriented management
I I I I Activities Activities Activities Activities O O O O Inputs, activities, outputs, results ILO units and offices Country Unit A Input Output Outcome Impact Field Office X
The ILO programming cycle • Medium-term plan (SPF) for consensus on priorities • Strategic P&B, mainly about expected results and measurement • Detailed Implementation Report about results, contributions and lessons • Independent evaluation for in-depth lessons
ILO tools • Country programming • Local priorities (ownership) • Partnerships • Outcome-based Workplans • Transparency • Collaboration • Results-based resource allocation
ILO results-based programming cycle SPF (6 years) Mid-term results, stable strategic framework, capacities to achieve results Outcome strategies, targets & indicators, resources for the biennium Country Programme (3-5 yrs) Programme & Budget (2 yrs) Country Outcomes (2 year milestones) Constructed on Country Outcomes and Global Products, drives integrated resource framework Outcome-based work-plans (2 yrs) Implementation Report (2 years) Progress towards outcomes, results &lessons learned
Core lessons • Each organization is different (sometimes each part of an organization is different) • Progress requires time for culture change • Governance must buy in and trust • Management must lead • Resource allocations and management careers must reward results
Lessons about techniques • Training is essential for both staff and constituents • Progress requires a consistent message. A roadmap helps • Measurement of results requires serious efforts • Supporting (IT) systems need to be user-friendly and flexible