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SKILLS REQUIRED FOR THE MANAGEMENT OF SMALL ENTERPRISES IN THE RETAIL SECTOR IN SOWETO. Ellen Nkosi and Dr Maria Bounds. Format of the presentation. Introduction of the study. Why the study. Findings. Recommendations. Introduction. Raises concerns. SME high failure rate. and for
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SKILLS REQUIRED FOR THE MANAGEMENT OF SMALL ENTERPRISES IN THE RETAIL SECTOR IN SOWETO Ellen Nkosi and Dr Maria Bounds
Format of the presentation Introduction of the study Why the study Findings Recommendations
Introduction Raises concerns SME high failure rate and for Government For owners Hence the study
Introduction Population: Retailers from Soweto Sampling frame: 100 retailers With 5 years or more Sample: 25 retailers in Soweto with 5 years
Why the study? Overall purpose: identify the business and management skills required in the retail sector in Soweto. Primary objective:determine skills contributing to the survival of small enterprises with 5 years or more.
Management skills identified for the study Conceptual skills Technical skills Interpersonal skills
Assistance to a great extent a moderate extent a small extent Business skills Marketing skills 60% 8% 32% Financial skills 48% 0% 52% Legal skills 20% 12% 68% Entrepreneurial skills 56% 20% 24% Management skills Conceptual skills 64% 4% 32% Interpersonal skills 68% 32% 0% Technical skills 52% 40% 8% Findings
Financial 52% Most retailers lack business skills e.g. Legal 80% Findings Conceptual 64% Most retailers benefit from management skills such as Interpersonal 68%
No single skill can be isolated as a key factor Most regrets related to Financial issues Findings Training contributes To skills required
Limitations The population could not be determined, there is no literature or database that states the exact number of small retailers in Soweto. The sample size of the study and that the study was conducted in Soweto only, limit the findings in terms of generalisation . The data was collected at one time only.
Recommendations Basic business skills such as financial skills and legal skills are important to manage a business. Training for business skills should be intensified and mentorship provided to retailers. Foresight and passion are indispensable for management of small enterprises.
Conclusion Though identified skills appear to be key factors, they are not the only key factors for business success. There is no conclusive list of skills. Skills needed for business existence and growth increase as the business grows.