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Compelling Examples of UC as an Application Platform

Compelling Examples of UC as an Application Platform. Which API or SDK for what Functionality?. Contextual Collaboration Embed Presence & Click to Communicate Communicator Automation API UC AJAX SDK UC Client API 1.0 SDK Embed PIM Information Exchange Web Services

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Compelling Examples of UC as an Application Platform

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  1. Compelling Examples of UC as an Application Platform

  2. Which API or SDK for what Functionality? Contextual Collaboration • Embed Presence & Click to Communicate • Communicator Automation API • UC AJAX SDK • UC Client API 1.0 SDK • Embed PIM Information • Exchange Web Services • Build Communications Client • UC Client API 1.0 SDK • UC AJAX SDK • Business ProcessCommunications • Send Alerts & Notifications • UC Managed API 1.0 SDK • Query Presence • UC AJAX SDK • Do Outbound Calls • Speech Server (2007) SDK • AnywhereInformation Access • Automated Agents (Bots) • UC Managed API 1.0 SDK • Speech Self Service • Speech Server (2007) SDK

  3. UC Enabled Design *NDA content from Albert Kooiman’s UC205 presentation at TechReady 6

  4. Automated Agents

  5. Response Bot in Managed Code

  6. UC Enabled Clinical ApplicationsLeveraging existing investments to do more Nortel UC plug-in for OCS *Content is from Nortel, must be credited

  7. Personnel / Asset Tracking with Location TechnologySolution Overview *Content is from Nortel, must be credited Application Domain Dual Mode Device MOC Dual Mode Device or RFID tag 4 5 6 WSS 3.0 1 OCS 2007 Server 2 3 Active Directory RFID / WiFi

  8. Fixed Mobile Convergence / Virtual Worker Healthcare Processes Affected • Provide mobile IM and presence capabilities for anywhere collaboration • Increase emergency response effectiveness by locating the closest health care workers • Track and analyze user patterns to improve care delivery • Cost effective solution to provide home care workers, night staff, campus operations with enhanced security *Content is from Nortel, must be credited

  9. Fixed Mobile Convergence / Virtual Worker Solution Overview Microsoft Office Communicator Client GPS LAN/WAN Location Inputs PBX Active Directory Database Microsoft Office Communicator Mobile (COMO) Presence Inputs Web Services (Location, Presence, Click to Call) Supervisor “Lone workers” *Content is from Nortel, must be credited

  10. WAVE and Communicator • ActiveX control – WAVE Web Communicator is an ActiveX control that easily integrates into Office Communicator 2005 and 2007 • Single sign on – WAVE integrates with Active Directory and users are automatically signed into a WAVE domain when Office Communicator is started • Alert notification - Channels can be configured to display a small popup window whenever an alert is generated. • Land mobile radios – users can tune into radio channels thru WAVE • Instant Replay - The Audio Activity Graphdisplays a history of audio received on the channel and is particularly useful in those instances where you have stepped away from your desk and audio is received in your absence. • Voice ports – remote users can dial into WAVE channels from phones and participate on WAVE channels • WAVE SDK – Developers can create customized WAVEplugins and automation for integration with Office Communicator • Simple deployment – integration configurations with Office Communicator can be deployed via Active Directory Group Policy, System Management Server, or Windows logon scripts • Agency interoperability – WAVE Domain Registrar enables agency to publish communication channels for other agencies to subscribe and participate on *Content is from Twisted Pair, must be credited

  11. WAVE and Office Communicator Audio Device Selection Alert channel Channel Volume Radio channel Channel Panning Channel activity Radio channel selection Push to Talk Button Radio power selection Current person talking Audio activity Audio alert selection Alert button User status User name Hot key mapping Audio properties

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