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The Standards for Community Engagement Community Learning and Development Education, Learning And Leisure Service. Defining Community Engagement.
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The Standards for Community Engagement Community Learning and Development Education, Learning And Leisure Service
Defining Community Engagement “Community engagement is the process of involving communities in the development and management of services such as health, education and housing. It may also involve other issues which concern us all or it may be about tackling the problems of a neighbourhood, such as crime, drug misuse or lack of play facilities for children” Scottish Regeneration Centre
Heart of policy “Civic participation is an essential tool of modern government – benefits include making better policy, building ownership and consensus around some policy outcomes, accounting for actions taken and promoting participation” Scottish Executive Policy Unit 2000
The Standards – the ambition… “ A good practice tool, embedded at the core of what government promotes in Scotland” Communities Scotland
Why a set of Standards? Community engagement needed to improve – it had been criticised as: • tokenistic and having modest impact • focusing on peripheral decisions • limited community influence on agendas • over formalised procedures • short time scales for consultation
How were they developed? Agencies and communities were at the heart and the Scottish Community Development Centre coordinated • Focus groups highlighted the issues • Working groups developed draft Standards • An advisory group made comment • National conferences reviewed them • 6 pilot projects tested them • Published in 2005
The principles behind them…. • Equalities… to be explicit and evidenced • Purpose… to be agreed and success defined • Structures… to be clear and fit for purpose • Knowledge… to be shared and used • Skills… to be developed and applied • Capacity Building… to see supports in place • Information… to be accurate and timely
Introducing…….the 10 Standards • TheInvolvementstandard • ThePlanningstandard • TheSupportstandard • The Methodsstandard • TheWorking Togetherstandard • TheSharing Informationstandard
7.TheWorking with othersstandard 8.TheImprovementstandard 9.TheFeedbackstandard 10.TheMonitoring and evaluationstandard
How can the Standards be used? • To plan for community engagement • To assess different approaches • To monitor and review • To evaluate impact • To self evaluate – how are we doing? • As a set of ground rules and code of conduct
What are they NOT for? • Public relations • Standardisation • Lowest common denominators • Unachievable ambitions • Compulsion or punishment
Using the Standards……. • Keep it simple • Don’t use all the Standards at once • Use the ones that are relevant • Introduce them to a new phase of work • Build them into work as it develops
The outcomes…..why bother? • Greater clarity in community engagement • Better informed dialogue on community needs • Any action will benefit from a shared and coordinated effort • Smoother progress towards change • Disadvantaged groups and individuals will be included at all stages
Relationships between community and agency partners will improve • Participants will be more confident, skilled and knowledgeable • Collaboration with other agencies and partnerships will improve
For more information……. • The Scottish Community Development Centre • charity recognised as the national lead body for community development in Scotland • a mission of supporting best practice in community development
www.scdc.org.uk …….online resources • National Standards booklet • User’s guide • Illustrations from the pilots • Advice notes • A simple framework for self evaluation exists in Aberdeenshire – check with CLD staff: Banchory: Linda Gray 01330 826253 Alford: Nicola Kenyon 019755 63651 Aboyne: Tracey Latham 013398 86222