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DSHS Survey of Washington State Residents

DSHS Survey of Washington State Residents. A phone survey by Gilmore Research. The 800 respondents included an oversample from Eastern WA. Exactly three. The media was discussing. Survey was conducted in May & June 2003. Cuts in social service and health care programs

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DSHS Survey of Washington State Residents

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  1. DSHS Survey of Washington State Residents A phone survey by Gilmore Research. The 800 respondents included an oversample from Eastern WA

  2. Exactly three The media was discussing . . . Survey was conducted in May & June 2003 • Cuts in social service and • health care programs • Possible Fircrest Closure • Threats to lose Medicaid • funds due to SSP • Facility closures • Difficulties accessing • services for mentally ill & • DD

  3. Overall, DSHS does a good job DSHS does a good job serving needy families. 63% Agreed 2001 62% Agreed 2001 60% Agreed 2003 Most people think DSHS does a good job 57% Agreed 2003 A significant drop in the area of special needs 10% Disagreed 10% Disagreed 7% Disagreed 9% Disagreed DSHS does a good job serving people with special needs DSHS does a good job serving children and youth Significant Drop 60% Agreed 2001 55% Agreed 2003 54% Agreed 2001 55% Agreed 2003 51% Agreed 2003 10% Disagreed 7% Disagreed 20% Disagreed 20% Disagreed 10% Disagreed 9% Disagreed

  4. Too difficult for needy families to obtain medical care & medical insurance Too difficult for needy families to get food stamps & welfare grants 44% Disagreed 2001 44% Disagreed 2003 40% Disagreed 2001 40% Disagreed 2003 62% Agreed 2001 Mixed feelings about difficulty of getting services 57% Agreed 2003 22% Agreed 23% Agreed 17% Agreed 17% Agreed 10% Disagreed 9% Disagreed Significant changes in the area of special needs Too difficult for people with special needs to get medical care & medical insurance Too difficult to get special needs services Significant Drop Significant Gain 60% Agreed 2001 36% Disagreed 34% Disagreed 33% Agreed 54% Agreed 2001 55% Agreed 2003 55% Agreed 2003 10% Disagreed 31% Disagreed 7% Disagreed 51% Agreed 2003 30% Disagreed 26% Agreed 27% Agreed 2003 21% Agreed 2001 2001 2003 20% Disagreed 20% Disagreed 10% Disagreed 9% Disagreed

  5. DSHS gives medical care & medical insurance too often to families who shouldn’t get them DSHS gives food stamps & welfare grants too often to families who shouldn’t get them 62% Agreed 2001 43% Disagreed 2001 About 1/4 think some services are given to unde- serving 57% Agreed 2003 41% Agreed 2001 41% Agreed 2003 40% Disagreed 2003 24% Agreed 24% Agreed 26% Disagreed 26% Disagreed 10% Disagreed 9% Disagreed DSHS too often uses special needs programs to give medical care & medical insurance to people who shouldn’t get them DSHS gives special need services too often to people who shouldn’t get them Much higher for food stamps and welfare grants to needy families 60% Agreed 2001 33% Disagreed 54% Agreed 2001 55% Agreed 2003 55% Agreed 2003 40% Disagreed 10% Disagreed 7% Disagreed 51% Agreed 2003 35% Disagreed 33% Disagreed 29% Agreed 26% Agreed 24% Disagreed 28% Agreed 2001 2001 2003 2003 20% Disagreed 20% Disagreed 10% Disagreed 9% Disagreed

  6. Exactly three People were more positiveabout DSHS if they . . . Who says DSHS does a good job? • Had personal experience with DSHS • programs for needy families • Learned about DSHS services from friends, • family and acquaintances • Were younger • Had lower income • Were less educated • Belonged to a minority group People were more negative about DSHS if they . . . Reversal from 2001 • Had personal experience with DSHS • programs for special needs

  7. Exactly three People were more likely to think it’s difficult to get services if they . . . It’s too difficult to get DSHS services • Had personal experience with DSHS • programs for children and youth • Belonged to a minority group People were lesslikely to think it’s difficult to get services if they . . . • Had personal experience with DSHS • programs for special needs • Lived in Eastern Washington

  8. Exactly three People were more likely to think DSHS services often go to the undeserving if they . . . DSHS services go to people who shouldn’t get them • Lived in Eastern Washington • Did not have a college degree • Were over age 74 People were morelikely to think medical care and insurance coverage often go to the undeserving if they . . . • Belonged to a minority group

  9. Exactly three Respondents said we need . . . What changes should DSHS make? • More screening and monitoring of • DSHS cases • To make it easier for the deserving to get • services, while making it more difficult for • the undeserving • More DSHS staffing and funding • Less bureaucracy and more efficiency • in service delivery • More and/or better services for children • and youth • More prevention and training

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