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COD Basics for New Professionals

This comprehensive guide by Ashley Bergemann covers key aspects of COD operations including Person Tab, Batch Search, and Common Credit Response scenarios. Learn efficient practices and troubleshooting tips in the financial aid system. Perfect for new professionals seeking to navigate COD effectively.

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COD Basics for New Professionals

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  1. COD Basics for New Professionals April 3, 2019

  2. Ashley Bergemann Financial Aid Systems Analyst Marquette University Ashley.bergemann@Marquette.edu

  3. AGENDA • Person Tab – mostly everything you need to know • Batch search – make it your friend • Odds and Ends • Questions

  4. Common Origination and Disbursement

  5. Credit Response • Each change made to a credit check will result in a notification to the school • Unless there is NO loan on file • Best practice is to always create a loan • This way you know if a credit status changes from denied to accepted

  6. Credit Response • Order of how a parent/student/endorser completes things may mess up how credit response files are delivered • Where is the completed credit counseling? • Request a new credit file on COD • Why does credit counseling show as completed under counseling search and not in the loan? • Jiggle the loan on COD

  7. Studentloans.gov Demo Versions (available April 7th) • Credit Decision Appeal • Direct Loan Consolidation Application and Promissory Note • Direct PLUS Loan Application for Graduate/Professionals Students • Direct PLUS Loan Application for Parents • Direct PLUS Loan Endorser Addendum • Income-Driven Repayment (IDR) Plan Application • IDR Plan Application (Co-Signer) • Master Promissory Note (MPN) for Subsidized/Unsubsidized Loans • PLUS MPN for Graduate/Professional Students • PLUS MPN for Parents • TEACH Grant Agreement to Serve (ATS) • TEACH Grant Exit Counseling

  8. Questions?

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