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Providing Access at the canadian Senate

Providing Access at the canadian Senate. Canada’s Governmental System. Reporting Environments. Senate Chamber. Senate Committees. Genesis in Shorthand. In the beginning…there were two houses 1867 to 1990 Amanuenses and dictation 10-minute takes Recession (1990s) Austerity and choices.

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Providing Access at the canadian Senate

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  1. Providing Access at the canadian Senate

  2. Canada’s Governmental System

  3. Reporting Environments Senate Chamber Senate Committees

  4. Genesis in Shorthand In the beginning…there were two houses 1867 to 1990 Amanuenses and dictation 10-minute takes Recession (1990s) Austerity and choices

  5. Different Paths PRISM CAT

  6. Computer-Aided Transcription (CAT) Restructuring (1993-2000) Ten minute takes to two hours Non-assigned reporters used as transcriptionists Theory shift Software choice

  7. Hard of Hearing Population Growth Aging Baby Boomers Increased aural stress Shift in attitudes toward hearing loss Changing political motivators

  8. Communication Access Realtime Translation CART Linking skills to needs Technological developments Client buy-in Reporting external environmental sounds

  9. Senate Shift Senate as a house of minority rights Right to participate for all senators Karmic wheel Needs CART in a bilingual environment Tools

  10. Assessment Phase Language Venue Responsibility Demand Impact Client satisfaction

  11. Departmental Considerations • TESTING PHASE: • Staffing • Increased workload • Morale • Training • IMPLEMENTATION PHASE: • Recruitment and retention • Client service transition • Greater visibility

  12. Closed Captioning Broader population Network driven Broadcast application Bilingual On site captioning Value added services

  13. Multi-stream Reporting Process

  14. Multi-tasking

  15. Reporting Process Reporting process (2000-present) Prep documents Team writing (Committees and Chamber) Duration Interpretation Data stream Trouble shooting

  16. Production by Numbers Senate and Committees – 9,540, 133 words (2010) Reporters – nine English, nine French Delivery – same day unrevised – 99.7 % Next day revised – 100 % Increase in productivity over 1990 figures - 15 % Personnel – other than retirements, no loss since CAT

  17. Debates Services • One Managing Editor • Four Supervisors • Eighteen Parliamentary Reporters • Nine English • Nine French • Four part-time Editors • Four part-time Scopists • Debates Assistant

  18. Additional Benefits for Providing Access Linkage with hard-of-hearing community Guardian angels Benefits to the reputation of the Senate Increased job security Job satisfaction and morale Enhanced service levels for the Canadian public

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