2012-2013 Programme Kick-off Queen’s University Belfast, September, 2012 Contacts: Mark McCormack, John Healy, Thomas D

1. up Start 2012-2013 Programme Kick-off Queen’s University Belfast, September, 2012 Contacts: Mark McCormack, John Healy, Thomas De Souza, Nathan O’Reilly

2. upStart Citi • Background to Citi Belfast upStart Model • Quick introduction of model and structure of the upStart Last Year’s Programme • Review of outcomes of last year’s programme Technology Themes • Potential technology themes This Year’s Plan • Approach for this year

3. Citi Processes over 1 Billion messages from exchanges per day Intermediates more than $3 trillion in global transactions daily Employs 260,00 staff worldwide

4. Citi Belfast - History Originally established as the preferred near shore location for London ICG Technology, Citi Belfast has grown from an initial plan of 375 roles in 2005 to 1,100 staff at the end of December 2011 Timeline of Citi Belfast’s Growth Headcount >1,100 (across permanent staff and contractors / vendors staff) Dec 2011 Submit business plan to Invest NI to move to 1500 perm roles over 3 years Jun 2010 Gateway Building opens giving total capacity of 1350 seats Sep 2009 ICG Operations announce an additional 145 jobs for 2008 / 09 July 2008 Legal and Compliance announced 40 jobs in 2007 May 2007 ICG Operations announce that they will locate an initial 100 jobs in Belfast by 2008 Jan 2007 Further commitment to additional 185 jobs in Technology by 2009 Mid 2006 Gateway Building Initial announcement of 375 jobs in Technology by end 2009 May 2005 4

5. upStart Overview The programme has been designed to take students through a conceptual start-up business experience, which will be comprised of three distinct stages creating around develop product or service and taking it to market Duration of programme can be customised to universities needs Bring The Product to Market High-Level Business Plan Development Product / Service Development (Minimum Viable Product) • Based on the assignment brief and supported by Citi subject matter experts student teams will draft a high-level business plan for product or service, giving the project a real world context • The business plan should contain at a high-level a view on market opportunity, describe key capabilities of products or service and how it could be used and associated benefits / value proposition • The approach will be flexible enough to be accommodate both business and technology students – mix teams or individual disciplines • The plan will then be used to set the scope and depth of the product / service development activities in the next stage • On a per project stream basis a Citi senior mentor will be assigned to support the students as they work through this stage, during this period the mentor will meet in person with student teams at least twice and conduct calls / video conf with the teams as required (demonstrating Citi’s commitment to the programme) • Based on the business plan students would be expected to manage and develop a working conceptual model of product or service • Depending on the students focus either business or technology the depth and scope of the product / service development activities will be tailor to ensure correct alignment (business students are not expected to program) • Once the development stage is complete students would prepare a demonstration and plan on how they would bring the product or services to market • The output of which will be presented to a panel of senior executives who will host a constructive “Dragons Den” type forum where students would present and demonstrate their products and services with a view to gaining support from the Dragons • There will be no winners or losers but the a tally will be kept to identify the best ideas • All students will be recognised for their work with a Citi award for the best projects being optional (depending on university preference) • Depending on the quality of the venture support may be provided to assist students take the idea to market

6. upStart – how Citi gets involved Throughout the academic year Citi will provide support and guidance to help turn ideas into commercially viable products: • Innovation Workshop – Ideas Generation • Guest Speakers • Industry Roundtable • Mentors • Dragon’s Den • Prizes

7. upStart 2012 – Out Comes

9. 2012 – 2013 Programme The Innovation and Start up Alternative • Emphasise that a start-up, early venture is a viable option on completion of the course. This is in addition to finding employment, continuing academic research. Technology Themes • These represent key technology enablers, are widely available and have a strong market context • Cloud– Cloud technologies provide the highly scalable and cost effective infrastructure platform for early start-up • Mobile / Smart TV – We are starting to see a common and low cost platform emerging that represents a large market opportunity with very low barriers to entry e.g. get your app in the app store and do some basic marketing • Intelligent Systems – An evolution is underway in the way that we interact with software we believe basic artificial intelligence technologies embedded within products could create large market opportunities e.g. expert systems / rules, schedulers, genetic algorithms • Sensor Technology – smart phones have made sensor technologies widely available enabling new forms of interactions with both the physical and virtual environments, emerging indoor position technologies present a lot of white space • Payments– Pervasive mobile infrastructure has yet to be widely adopted, however key foundations are starting to be in place to make this happen (Citi is a key player in this space) • Social Networks – Although struggling in the markets, the ability to leverage social networks at technology and business level provides a great platform to link to or build-on • Smart Cities – networks of distributed sensors, events and flexible infrastructure areproviding an opportunity to adapt a city to its needs.

10. QUB 2012 – High-Level Plan. First Semester Innovation and Entrepreneurship Week 0 Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12 On-going for duration of programme • Management / Governance • Citi Speakers (as required aligned to topics*) • Targeted Idea Input • Pre-semester kick-off meeting • Introduction of Citi Team Mentors • Citi provides speakers around agreed upon topic areas between weeks 5 and 10 as an input into idea generation • In addition citi student mentors are available on an informal basis to get to know the teams as they start to form • Students have the opportunity to present a business plan for review • Formal introduction of Citi mentors to teams • Innovation Workshop • Ideas Generation On going activities Project activities elapsed time Project activities variable * Citi / external speaker events and active will be made open to a wide campus community

11. First Semester Key Dates and Events Monday mornings are available for student sessions

12. QUB 2013 – High-Level Plan. Second Semester Innovation and Entrepreneurship Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 . Week 9 Week 10 Week 11 Week 12 On-going for duration of programme • Management / Governance On-going mentor support • Citi Mentor Support Variable • High-level Business Plan Development • Citi Mentors provide support throughout the second semester • Product / Service Development • Bringing Product / Service to Market • The student builds on high-level business plan produced in the first semester detailing out their product or service applying skills from the first semester • The product being developed should be sufficiently technically challenging. This may be through the functional part of the product or via non-functional requirements (e.g., security, mobility, reliability) • This activity will be supported by a Citi mentor as required , who will provide real world guidance and support • The student undertakes development of the products or services and mentors act as advisors… • … pulling in subject matter experts from Citi as required e.g., mobile payments expert • Mentors assist the students in preparing their offering for the final demonstration and feed back session with senior Citi management On going activities Project activities elapsed time Project activities variable