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PASBO 57 th Annual Conference. Staffing After the Cuts Wayne McCullough, DBA, PRSBA. Get Your House in Order. Staffing levels Structure of staff Other staffing issues. Staffing Levels. Staffing levels PASBO’s how many custodians formula Benchmarking data Custodial time standards
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PASBO 57th Annual Conference Staffing After the Cuts Wayne McCullough, DBA, PRSBA
Get Your House in Order • Staffing levels • Structure of staff • Other staffing issues
StaffingLevels • Staffing levels • PASBO’s how many custodians formula • Benchmarking data • Custodial time standards • Detailed work schedules
Structureof Staff • Custodians • Day custodians • Team cleaning (save utilities/equipment/substitutes) • Grounds • Maintenance/Skill Mechanics
OtherStaffing Issues • Substitutes • Summer staff • Overtime • Evaluate and train individual needs • Evaluate group training needs • All other salaries: weekend bldg. check, lunch schedules, etc.
DisneyExperience • 9/11/2001: Business decreased 40% • 2004: 3 Hurricanes hit Central Florida • 2008-2012: Unprecedented recession
Disney Response • Amended operations and redeployed leaders & cast • Asked existing labor force how to adjust labor usage and acted on suggestions • Decreased room inventory • Amended timing of capital expenses • Amended operational offerings and hours
Disney Response • Renegotiated contracts/pricing with long-term vendors • Careful, well communicated labor strategy to every cast member
Other Responses • Work analysis • Work prioritization • Working on the “right stuff”. • Work planning to improve efficiency • 75/25 planned work • Work documentation • Privatization • Do not staff for peak times
Cast Expectations • Make me feel special • Treat me as an individual • Respect me • Make me knowledgeable • Develop me • Know my job
Communication Principles • Everyone has valuable information to share • Individuals need to know how their work contributes to the organization’s goals • Communication and methods must meet cast member needs
Thank you! Wayne McCullough Chief Financial & Operations Officer Southern York County School District wayne.mccullough@sycsd.org 717-235-4811, ext. 7274