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Sharing knowledge

Sharing knowledge. TEC Kalimantan en Oasen Belanda. Marc Felten / Jeroen Schmaal 25 01 2011 Bengkayang. Coördinator Pak Marc Asset-manager. Director Pak Jeroen Customers, Human Resources , overseas. PDAM Oasen In the Heart of Belanda. 330.000 connections 45 milion m 3 water

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Sharing knowledge

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  1. Sharingknowledge TEC Kalimantan en Oasen Belanda Marc Felten / Jeroen Schmaal 25 01 2011Bengkayang

  2. Coördinator Pak MarcAsset-manager

  3. Director Pak JeroenCustomers, Human Resources, overseas

  4. PDAM OasenIn the Heart of Belanda 330.000 connections 45 milionm3water 245 employees

  5. Our Goals: high Quality alwaysContinuity

  6. Public health Corporate SocialResponsibility Sustainable

  7. 1883 Public health

  8. Corporate SocialResponsibility

  9. A public company City andshareholder PDAM Oasen Customer &Citizen

  10. Costs of making drinkwater = price

  11. CO2 -reduction Sustainable

  12. high Quality: choose tap water

  13. alwaysContinuity: 17 minutes

  14. Ifyou want ContinuityandQuality, you must pay 1 m3 = 15.000 Rp Abonnement Connection everyyear = 1.000.000 Rp

  15. TEC and Oasen Human Resources andEducation

  16. 6 yearsworkingtogether

  17. Objective Bettercontinuityandqualityof tap water bysharingknowledge

  18. Produksi

  19. Distribusi

  20. Start TEC in 2008MoUuntil 2011

  21. Challengesfor TEC National accreditation More students fromKalimantanBarat Using the knowledge

  22. Achievements!

  23. Pelatihan • 2010 • 240 Peserta • 102 Certificates

  24. Whatcanyoulearn at the TEC? • Principals of purification (more capacity) • Flushing (continuity) • Leak searching (continuity and quality) • Pumps (continuity) • Craftmanship and use of materials • Andmuch more

  25. Resultseducation TEC forPDAM Pontianak in 6 years • Stablequality of water • Reducedleakage(45%  32%) • Flushing is normal • More capacity • More professional anduse of othermaterials

  26. Why? • People are educated • Feel more confident • Feel more responsible • Theydareto act • Becausetheyunderstandhowitworks

  27. Example • Twomonths: Low pressure • Whatto do? • Epanet Course: it must be at the river • Air flushing Course:findingleaksunder water

  28. Found it!

  29. Questions? TerimahKasi

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