Knowledge Sharing Resources

1. Knowledge Sharing Resources Mike Dorohovich (703) 805-5904 Michael.Dorohovich@dau.mil

2. Why We Are Doing What We Do Already swamped and knowledge is being lost via: • Downsizing • Retirement • Mergers/Acquisitions • People movement Supporting 132,000 Acquisition Warriorsand Industry Counterparts

3. IDE Vision “Weapon system acquisition and sustainment processes that are continuallyimproved in their effectiveness and efficiency by harnessing timelyaccess to information, applying knowledge management concepts, andevolving the business culture.”

4. IDE Text for Interim Defense Acquisition Guidebook, dated October 30, 2002C2.6.3. Integrated Digital Environment (IDE)C2.6.3.1. DoD policy requires the maximum use of digital operations throughout acquisition and the entire system life cycle. The acquisition strategy shall summarize how the PM will establish a cost-effective data management system and appropriate digital environment that shall allow every activity involved with the program, throughout its total life cycle, to digitally exchange data. The IDE shall keep pace with evolving automation technologies, and shall use existing infrastructure (e.g., Internet or wireless LANs) to the maximum extent practicable. The following shall also apply:C2.6.3.1.1. PMs shall establish a data management system and appropriate digital environment to allow every activity involved with the program to cost-effectively create, store, access, manipulate, and/or exchange data digitally. The IDE shall, at a minimum, meet the data management needs of the support strategy, system engineering process, modeling and simulation activities, T&E strategy, and periodic reporting requirements.The design shall allow ready access to anyone with a need-to-know (as determined by the PM), a technologically “current” personal computer, and Internet access through a Commercial, Off-the-Shelf (COTS) browser.C2.6.3.1.2. Solicitations shall require specific proposals for an IDE solution to support acquisition and operational support activities.Unless analysis verifies prohibitive cost or time delays or a potential compromise of national security, new contracts shall require the contractor to provide on-line access to programmatic and technical data. Contracts shall give preference to on-line access (versus data exchange) through a contractor information service or an existing IT infrastructure. Contracts shall specify the required functionality and data standards. The data formats of independent standards-setting organizations shall take precedence over all other formats. The issue of data formats and transaction sets shall be independent of the method of access or delivery.C2.6.3.1.3. Industry partners have been strongly encouraged to develop and implement IDE solutions that best meet their preferred business models. Consequently, program office IDE shall take maximum advantage of and have minimum impact on industry solutions.C2.6.3.2. At milestone and other appropriate decision points and program reviews, the PM shall address the status and effectiveness of the IDE.

5. Knowledge Management • Solving known problems with known solutions • Sharing & transferring the right know-how • Applying good practices and key learnings • Building relationships and trust • Making it easy to find the right people who know • Leveraging your organizations collective intellect CONNECTING PEOPLE TO KNOW-HOW

6. Communities of Practice Communities of practice are groups of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise in this area by interacting on an ongoing basis. - Cultivating Communities of Practice: A Guide to Managing Knowledge Etienne Wenger,  William Snyder,  Richard A. McDermott Communities of practice are groups of people who come together to share and to learn from one another face-to-face and virtually. They are held together by a common interest in a body of knowledge and are driven by a desire and need to share problems, experiences, insights, templates, tools, and best practices. - APQC’s Best-Practice Report, Successfully Implementing Knowledge Management (APQC, 2000).

7. Characteristics of Good CoPs • Aligned with corporate strategy or business objectives • Members possess a common interest & purpose • Purpose directly connected to challenges members face in their work • Members collaborate to gain insights & accelerate solutions • Purpose centered around areas that carry a sense of urgency

8. DAU Transformation to Knowledge Sharing - Linking People, Learning and Performance

9. DoD AT&L Knowledge Sharing Linking People, Learning and Performance • Providing a Public Gateway to all DoD AT&L Knowledge Resources (AKSS) • Providing Public AT&L Knowledge Communities - Focused on the Major Elements of Acquisition and Cross Functional Business Processes (ACC) AT&L Knowledge Sharing System (AKSS) (http://deskbook.dau.mil) Acquisition Community Connection (ACC) (http://acc.dau.mil) • Mandatory Policy Documents • Links to ALL Communities • Master List of AT&L Web Sites • Master List of Guidebooks/Handbooks • Glossaries/Acronyms • Education and Training Center • News and Publications • Forms • Software Tools • Ask A Professor Help • Advanced Search • Order a CD • Discretionary Knowledge Resources • Public Accessibility (No .mil restrictions) • Connecting SMEs and Sharing across DoD • Career Field Communities (Ex. Logistics) • Cross Cutting Business Processes (Ex. Risk) • Special Interest Areas (Ex. Spectrum Compliance) • Workspaces (Work Areas and CoP Development) • DAU Course Workspaces • Members Contribute Resources • Discussion Forums (EVM is a Great Example) • Subscribe for Automatic Knowledge Updates • Focused Training, Tools, Events, Lessons Learned

10. FY04 Evolution and Added Products for AKSS and ACC • Develop DoD/DAU Enterprise Content Management System (CMS) and Portal • Transition Reference Library to CMS database • Capture and Share DAU Course Materials (Certification and Continuous Learning) • Certification and Continuous Learning Modules and Artifacts • Guidebooks/Handbooks • Rapid Deployment Training and Performance Support Materials • Student Developed Reports and Lessons Learned • Capture and Share Service/Agency/Industry Contributed Knowledge • Provide Pointers to Knowledge Communities (Communities of Practice) • Develop DAU Faculty/Support “Experts” Finder System • Provide Personalized Desktop – Portal Functions – More Efficient Access • Build and Initiate Knowledge Communities • All Thirteen Career Areas/Major Processes by End of Year (+ DAU Course CoPs) • Build Policy Document Gateways and Expert Tutors/Wizards • Dynamically Linked 5000 and JCIDS Documents (Intra and External) • JCIDS/5000 Doc development tools (How To & Lessons Learned) • Transform Ask A Professor function to “Find An Answer” System with smart front end intelligent “helper” tool linked to expanded set of DoD experts (faculty and CoP SMEs) • Develop Best Practices/Lessons Learned Center • Support to DAU’s Formal Lessons Learned Capture & On-line Access System

11. Related Sites DoD Official IDE site: http://www.acq.osd.mil/ide/ In Archives area – PM IDE Guide: http://www.acq.osd.mil/ide/pm_ide_guide/index.htm In Guidance on Building an IDE - IDE Learning Module: http://www.acq.osd.mil/ide/learning_modules/ide/ide-lm_default.htm Government Wide Knowledge Management Site: http://www.km.gov/ AT&L Knowledge Sharing System – Replaced the Deskbook: http://deskbook.dau.mil Acquisition Community Connection Site – DoD Public Communities of Practice http://acc.dau.mil DoD 5000 Resource Center with Interactive 5000 docs with links to all references, and new JCIDS docs and tutorials http://dod5000.dau.mil/ - IDE guidance in Interim Guidebook – Section C2.6.3

12. Demonstrations

13. Questions? acc@dau.mil John Hickok (703) 805-4640 John.Hickok@dau.mil Mike Dorohovich (703) 805-5904 Michael.Dorohovich@dau.mil