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Revolutionizing Forestry: Peterson's Smart Wood Chipper Strategy

Follow Matt and his team as they utilize predictive analytics and remote monitoring IoT technology to anticipate breakdowns, ensure timely parts availability, and deliver exceptional customer service. Learn how their digital transformation partnership with Mazik has set up Dynamics 365 and Azure IoT to establish the innovative Peterson+ program. Discover how Peterson has built a reputable legacy by pioneering smarter and more efficient forestry equipment solutions for over 40 years, streamlining operations and enhancing customer experiences. Read the full story for insights on their journey towards transforming the forestry industry.

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Revolutionizing Forestry: Peterson's Smart Wood Chipper Strategy

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  1. How Peterson builds a smarter wood chipper Challenge Digital Transformation Impact Company Profile ‟ Matt and his team use predictive analytics to anticipate breakdowns and keep customers in business. Our intent is to offer parts and have them available when customers need them, and even deliver products well before they’re needed.” — Matt Prenevost,Remote Monitoring IOT Manager Matt Prenevost, Remote Monitoring IOT Manager Digital Transformation Partnered with Mazik to set up Dynamics 365 and Azure IOT to create their new Peterson+ program • When forestry equipment breaks down, it often happens in remote areas and shuts down the entire operation until a new part arrives. Work requests can be accessed and processed in real time from nearly anywhere. Built a reputation on pioneering smarter, more efficient forestry equipment • Customer onboarding was complicated and time consuming Founded in 1981 to fill an industry need for more efficient machinery Created direct lines of communication between Peterson’s employees and customers Configured platform to meet all complianceand security standards • Existing monitoring systems could only track limited data sets Read the full story here

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