Wireless Password: 9166703926

1. Wireless Password: 9166703926

2. Why cloud computing matters to AGOs and their clients Suzanne Shaw, Senior Counsel • Washington State AGO • “The cloud” is real • Electronic data growth is rapid and pervasive • Employees use the cloud to conduct government work on a daily basis • Driving factors include collaboration and mobile device use • Need to consider benefits in light of risk

3. Records issues Suzanne Shaw, Senior Counsel • Washington State AGO • In the cloud, state agencies still need to • Manage and retain public records • Comply with public disclosure law • Meet litigation hold and discovery requirements

4. Data security and privacy Suzanne Shaw, Senior Counsel • Washington State AGO • In the cloud, data owners give up some control • For government, data is treasure • Citizens can’t always choose what data government stores • Trust lost is not easily regained • Terms and conditions matter

5. Trending issues Suzanne Shaw, Senior Counsel • Washington State AGO • Breaches and mitigation • Security standards • Procurement • Click-through terms • State friendly terms and conditions?

6. Cloud legal & policy considerations -resources for states Suzanne Shaw, Senior Counsel • Washington State AGO Capitals in the Clouds series, National Association of State Chief Information Officers (NASCIO) (especially Part III, Recommendations for Mitigating Risks: Jurisdictional, Contracting and Service Levels) http://www.nascio.org/publications/ Online File Storage Guidelines for State Agencies, Washington State Office of the Chief Information Officer (OCIO) http://ofm.wa.gov/ocio/default.asp Cloud and Offsite Hosting Specific Terms and Conditions, Delaware Department of Technology & Information (DTI) http://dti.delaware.gov/pdfs/pp/EditableCloudandOffsiteHostingTemplate.pdf

7. Education (there isn't an app for it) Jon White, IT Director • Washington State AGO • IT needs support from the legal department • Speaking the same language • Looking for solutions that create a win win • Cloud and legal issues remain cloudy at best… • Google Glass • Self driving cars • Increased mobility

8. We need the cloud Jon White, IT Director • Washington State AGO • Do we have to use the cloud… • A terabyte of growth a month • In-house storage cost .86¢ a gig • Cloud storage cost .09¢ to .12¢ a gig • Security professionals

9. Click-through terms and conditions Jon White, IT Director • Washington State AGO Vendor protected Terms and Conditions Consumer vs. government Terms and Conditions Consumer vs. enterprise Cloud services End users are able to enroll without ITs knowledge

10. Data classification Jon White, IT Director • Washington State AGO Legal Standards around Data Classification/Protection Are staff trained on state/agency data classification standards Are staff provided with options and training on how they are required to protect state data

11. Cloud computing Jon White, IT Director • Washington State AGO A big part of government services will soon live on and/or access the cloud. AGs must partner with IT professionals to help client agencies understand how to safely access cloud services Waiting for the clouds to part is no longer an option, Attorney General Bob Fergusonand I live in Washington State 

12. Contact information • Suzanne Shaw, Senior Counsel Washington State Attorney General’s Office Olympia, WA suzanne.shaw@atg.wa.gov 360-753-9671 • Jon White, IT Director Washington State Attorney General’s Office Olympia, WA 360-480-1674 jon.white@atg.wa.gov

13. Wireless Password: 9166703926