SUNCOM State Master Contract Filing Procedures FY 2014/15

1. SUNCOM State Master Contract Filing Procedures FY 2014/15

2. USAC Directive • DivTel must file for E-Rate reimbursement for all State Master Contracts starting with FY2013-2014 • Decision due to fact that DivTel pays service provider invoices – i.e. is Billed Entity • The change applies to all DMS-billed E-Rate Eligible SUNCOM Master Contracts • Customer must file Form 471 for DMS services directly billed by the vendor • e.g., Mobile Communications Services

3. Working with the DMS Team • E-Rate Team • Advise Florida schools & libraries • Apply on behalf of entities using DMS-billed State Master Contracts • DMS Business Consultants • Service Delivery Department • Billing Department

4. State Master Contract Filing Process Benefits to You: • DivTel manages all procurement and competitive bidding for state master contracts • Customer maintains choice of SPI vs. BEAR invoicing modes • DivTel will be responsible for filing applications, billing and USAC invoices • E-Rate Team will be primary contact for USAC inquiries • e.g., PIA, Invoice Review (PQA)

5. State Master Contract Filing Process Benefits to You: • Customers will not have to complete and submit AT&T GRIDS • Customers will not have to comply with USAC State Replacement Contract procedures • DivTel will ensure that state master applications are accurate and meet all USAC guidelines.  DivTel, rather than SUNCOM customers, will be responsible for errors or omissions that impact funding.

6. State Master Contract Filing Process • Customer decides which DMS services it will continue or order (if new) for upcoming funding year. • If ordering TIPS, STEPS, or MCS , customer conducts mini-bid and completes Vendor Selection Matrix • Customer completes LOA and submits to DivTel along with Form 479, if applicable • DivTel creates shell online Form 471 for each customer, obtains security code, and e-mails customer a Guidance Letter containing further instructions • Customer logs in, completes Blocks 2, 4, & 5 (or as revised by FCC), and follows further instructions in Guidance Letter

7. State Master Contract Filing Process • DivTel reviews customer-submitted information, completes Block 6, certifies, and submits Form 471 • DivTel creates and submits Item 21 Attachment • DivTel receives Form 471 Receipt Acknowledgement Letter (RAL) and shares with customer for any necessary changes • DivTel receives PIA requests and contacts customer for information, documentation when necessary • DivTel receives Funding Commitment Decision Letter (FCDL) and shares with customer

8. State Master Contract Filing Process • DivTel creates shell online USAC Form 486 for each customer, shares with customer for completion of Form 486. • Customer logs in, completes Blocks 2, 3 and 4 (or as revised by FCC) • DivTel reviews completed Form 486, certifies, and submits • Customer determines preferred invoicing mode • SPI - DivTel invoices customers non-discounted portions & instructs service providers • to file invoices to USAC for remainder OR • BEAR - DivTel invoices customer 100% • DivTel submits GRIDS for AT&T services • DivTel collects any required documentation from customers

9. DMS State Master Contracts

10. DMS State Master Contracts

11. DMS State Master Contracts

12. SUNCOM State Master Contracts • To view eligible E-Rate contract information go to DMS SUNCOM Website • For questions about services contact your DMS Business Consultant • To order services go to Ordering Login Page TIP: Allow plenty of time to file your CSA

13. DivTel Business Development Consultants

14. Competitive Bidding: ‘Mini Bids’ • An evaluation process used by applicants when a state files an Form 470 and signs state master contracts with more than one service provider as a result • Applicant cannot simply choose one of these service providers, but must evaluate all eligible state master contracts and demonstrate why the service provider it chooses is the most cost-effective solution. Applies to SUNCOM contracts: • Mobile Communications Services (MCS) # DMS 1011-008(A, B or depending on vendor) • Telephone Equipment & Services (STEPS) # 730-000-09-1 • Wiring, Internal (TIPS)

15. Sample Bid Evaluation Matrix

16. State Master Contract Filing Process DivTel Will Need From You: • Letter of Agency – Sign, date, notarize and return to E-Rate Team • If ordering P2, you will need a Technology Plan • If you have a certified Tech Plan: provide DivTel your DOE letter of Tech Plan Certification • If you don’t have a certified Tech Plan: notify DivTel of Plan status, and must provide DivTel your DOE Letter of Tech Plan Certification before Form 486 can be filed • Inform E-Rate Team if you are conducting your own procurement (filing own Form 470) and considering a DMS State Master Contract as a bid response • Copy of Form 479 if ordering Internet Access services • Contact information for person(s) responsible for E-Rate • Any supporting documentation requested by E-Rate Team

17. Responsibilities • DivTel • Will ensure State Master Contract applications are accurate and meet all USAC guidelines • Will be responsible for any reduction in funding that results from DivTel errors or omissions • SUNCOM Customers • Will be responsible for any reduction in funding that result from their error or omissions • Agree to meet required document retention rules and to provide documentation, as required by DivTel and USAC

18. Communications Service Agreement Billing (CSAB) System • CSAB Data Collection & Ordering System • Data Collection • Selecting Services • Evolution of FY2013-14’s Application process • WebEx Training series to be announced shortly