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Volunteer Training PROJECT HOMELESS CONNECT 2013

Intake Workers and Guides. Volunteer Training PROJECT HOMELESS CONNECT 2013. Presented & Created by: Laura Fontaine-Holbrook PHC Co-Chair. Intake and Guide Volunteering. 1. 3. 4. 2. Intake. Guide. Connect. Provide. Connection is a PROCESS….Not just an EVENT. 1.

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Volunteer Training PROJECT HOMELESS CONNECT 2013

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  1. Intake Workers and Guides Volunteer TrainingPROJECT HOMELESS CONNECT 2013 Presented & Created by: Laura Fontaine-Holbrook PHC Co-Chair

  2. Intake and Guide Volunteering 1 3 4 2 Intake Guide Connect Provide Connection is a PROCESS….Not just an EVENT

  3. 1 Intake….. Listening A Face, A Name, A Story, …..You can lend an Ear

  4. 2 Guide….. Lead For Others to CHANGE…..The Leader needs to CHANGE

  5. 3 Connect….. Solutions Let’s Give Help for Solutions….Not Just another Connection to another Service

  6. 4 Provide….. Hope Hope , Encouragement, Personal Engagement…..Making a Difference

  7. 1 Intake….. Listening A Face, A Name, A Story, …..You can lend an Ear

  8. Getting Startedwith completing Intakes Intakes- Completed for Statistical information To help establish TOP THREE NEEDS for the Event Please look at your sample Intake Form along with TOP THREE NEEDS SHEETthese are very important parts of your job for the day of your event. Please do not hesitate to ask any questions….

  9. Too much information? How do you know if you are doing your Intakes successfully and helping get the participants what they need? Listen! Keys to Connection Focus on CAUSES of Homelessness or ALMOST Homelessness

  10. Connect the Dots Let’s play Connect the Dots. Now that the Intake Workers having completed the grueling process of paperwork, the Guides are up. It’s about Team work and the participants for the event will make that happen easily.

  11. 2 Guide….. Lead For Others to CHANGE…..The Leader needs to CHANGE

  12. EVEN IF YOU NEVER KNOW IT Never underestimate your ability to make someone else’s life better

  13. Top Three Choices May seem difficult to steer participants to only their TOP THREE CHOICES 1st…. However this is in their best interest This allows for them to make it through to their main priorities Remember that the INTAKE Volunteers listened to their stories and were able to narrow down their NEEDS Based on what was MOST IMPORTANT for them TODAYif there is time, them MAY be able to go to a few other areas that are on their list to gather support and services

  14. Staying on track Make each Participant’s Experience PERSONAL that is what Project CONNECT is ALL about .

  15. 3 Connect….. Solutions Let’s Give Help for Solutions….Not Just another Connection to another Service

  16. 4 Provide….. Hope Hope , Encouragement, Personal Engagement…..Making a Difference

  17. ? Questions! View the presentation on the PHC Website go to www.phcstark.org

  18. Spread the Message! Please help us still gather Volunteers Agencies Organizations Donations www.phcstark.org projectphcstarkcounty@gmail.com 330-284-8619

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