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National Investment Reform Agenda Workshop for the Arab Republic of Egypt The GAFI One-Stop-Shop Presented by Dr.Ziad Bahaa Eldin Chairman, GAFI 17 May 2006. The GAFI One-Stop-Shop. Why One-Stop-Shops are needed. What they mean. What makes them successful. The GAFI experience.
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National Investment Reform Agenda Workshop for the Arab Republic of Egypt The GAFI One-Stop-Shop Presented by Dr.Ziad Bahaa Eldin Chairman, GAFI 17 May 2006
The GAFI One-Stop-Shop • Why One-Stop-Shops are needed. • What they mean. • What makes them successful. • The GAFI experience. • What next?
What is the need? • Complex, multiple procedures. • Bring all agencies under one roof. • Simplify procedures. • Transparency of rules. • Therefore: reduce time, cost and effort.
What the Concept means • Risk of exaggeration. • Control / Various levels of delegation. • Flexible and dynamic approach.
What Makes Them Successful • Credibility (% of success). • Transparency. • Capacity to develop. • Control over process.
Key Success Factors • Authority over representatives of other agencies. • Separation between back and front offices. • Principal or Agent? • Feed back from customers/ users.
The GAFI Experience (1) • The Procedure Simplification Program. • Physical Layout: front/back offices. • Separation of functions. • Central leadership.
The GAFI Experience (2) Company Establishment • Required Documents: contract/ power of attorney/ IDs/ capital certificate. • Back Office: CMA/ Syndicate of Lawyers/ Chamber of Commerce/ Company Name. • Front Office: Single payment in bank/ notarization. • Time: reduction from 34 to 3 days. • Other gains.
The GAFI Experience (3) Other Agencies Represented Ministries of industry/ health/ social affairs/ housing/ agriculture/ water resources/ tourism/ communication/ electricity/ transport/ finance/ interior/ planning/ labor/ environment.
The GAFI Experience (4) Services Provided (2005) • Information (35000) • Company establishment (5000) • Ratification of minutes of meetings (6000) • Residency permits (4000)/ work permits (4000) • Branches of companies (150) • Joint committees (1500) • Tax Registration (1000) • Industrial registration (250) • Commercial registry (15000)
Challenges (2006) • Branching Out. • Operational Permits. • Quality Control and KPI. • Manuals of Operation. • Catering for special needs. • Web/mail enabling.