OEA Campaign 2012

1. OEA Campaign 2012 Member-to-member Phone Banks Making Calls using the VAN Virtual Phone Bank

2. Setting up phone banks • Set a date and location • It is suggested that we make calls to active members between 4:30 and 8:30pm • Make sure that you send info to: • Regional Director • Phone Bank Lead in your office/region • Dan Ramos in GR • Mark Allison in CSD • Your ComPAC • Make sure you log your phone bank on the Grassroots Database

3. Volunteer Recruitment • Each office in your region will have an allotment of computers • They can be used in the office, or remotely • Use the Grassroots Database to find volunteer leads for your area and call them at least a week in advance of the phone bank

4. Computer Set up Each computer will have: • Headset • Laptop • Mouse • Make sure that laptops have power and a strong internet connection • Set up the room so that volunteers face the outside of the room and backs to each other – this helps cut down on noise

5. How to set-up the computer • Before volunteers arrive: • Ensure that the computer turns on: • You can log into the laptop using: Name: Ohiouser Password: Removed • Open Internet Explorer and ensure that the laptop’s wireless is connected. If not, sign in when prompted using the same login info for the laptop • Start the Cisco IP Communicator software

6. Using Cisco IP Communicator • When dialing out using the IP Communicator: • Always Dial ‘8’ before dialing the number, and always dial ‘1’ before the area code (you are calling from a 614 number) • Numbers can be dialed by using the mouse or key pad • Press ‘Enter’ or click on the ‘Dial’ button on the virtual phone to place the call • Press ‘Esc’ key or click ‘End Call’ button on the virtual phone to end the call

7. Using the VAN Virtual Phone Bank • Open Internet Explorer and go to: http://van.americavotes.org • Sign-in using region specific, provided volunteer accounts • eg. Region5vol1, password removed • Click on the ‘My Members’ tab at the top of the screen • Then click on the ‘Virtual Phone Bank’ button at the bottom right of the screen

8. Using the Virtual Phone Bank • When prompted enter the Virtual Phone Bank Code provided by GR Staff. • Enter your zip code • Call the number for the member on the screen using the Cisco IP Communicator • Follow the script on the screen and enter the appropriate information • Click ‘Save/Next’ to advance to the next member to call • When finished, click ‘LOGOUT’ on the top right of the screen

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13. Sample Script IF SUPPORT or LEAN OUR CANDIDATES: Early voting has started here in Ohio, you can vote by mail or in-person at specified locations in your county. Will you commit to early vote this year? 1- Yes by Mail 2 - Yes In Person 3 - No 4 - Already Voted

14. Paper Lists & Pre-paid phones • On limited occasions will we need to use paper lists and pre-paid phones • If they are needed, please request them through Dan Ramos at least a week in advance of a phone bank

15. Contacts • Political activist questions: Dan Ramos – ramosd@ohea.org • Technical questions: Mark Allison – allisonm@ohea.org

16. OEA Campaign 2012 Questions?