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Diversity & Inclusion: A Strategic Business Imperative

Diversity & Inclusion: A Strategic Business Imperative. New York State HR Association Annual Diversity Conference Saratoga Hilton / City Center 534 Broadway Saratoga Springs, NY  12866 Wednesday, April 06, 2011 Grace A Odums, Strategy Consultant.

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Diversity & Inclusion: A Strategic Business Imperative

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  1. Diversity & Inclusion:A Strategic Business Imperative New York State HRAssociation Annual Diversity Conference Saratoga Hilton / City Center 534 Broadway Saratoga Springs, NY  12866 Wednesday, April 06, 2011 Grace A Odums, Strategy Consultant

  2. Diversity & Inclusion:A Strategic Business Imperative Agenda I Burning Platform II Components of DSP III Real Time Application IV Diversity Principles: Strategic Integration

  3. Diversity & Inclusion:A Strategic Business Imperative Burning Platform • World Economic Forum • CEO Top of Mind • Competitive Advantage

  4. Diversity & Inclusion:A Strategic Business Imperative II Components I Executive Summary II Burning Platform III Scope of Plan IV Aligned Organizational Statements V Diversity Statements VI SWOT Analysis

  5. Diversity & Inclusion:A Strategic Business Imperative II Components VII Talent Strategic Plan VIII Marketing Plan IX Education Plan X Communications Plan XI Implementation Plan XII Continuous Improvement Plan

  6. I Executive Summary Need for Sponsorship Strategy Hardwired Execution Can Lead to Breakthrough Performance Balance between Short Term Objectives and Long Term Goals Management Dual Accountability II Burning Platform Sustainable differentiated value proposition Demographic – Market - Global Trends Impacting Business Products/services that deliver superior performance for the customer Integrated knowledge management Create and maintain the “burning platform” daily Diversity & Inclusion:A Strategic Business Imperative Components

  7. III Scope of Plan Content and Layout Parking Lot and Off Shoots Organizational life cycle alignment All Stakeholder Concerns Reflected IV Aligned Organizational Statements Mission Vision Core Values Inspiring Language Diversity & Inclusion:A Strategic Business Imperative Components

  8. V Diversity Statements Enterprise Mission Enterprise Vision Standards of Behavior Zero Tolerance Policy VI SWOT Analysis Strengths Weaknesses Opportunities Threats Best Practices Diversity & Inclusion:A Strategic Business Imperative Components

  9. VII Talent Strategic Plan Capacity Building for Competency Endurance From Tracking Data to Data Translation into Information Management Accountability Retain and Hire Only Solutions-Based Team Members Global Job Design to Create Employee Opportunities – Transferable Competencies “If You Want Things to be Different…” VIII Marketing Plan Influence Every Corporate Gathering Employee Engagement Key to Success Consistently Sell the Strategy Internal Communication Strategy External Communication Strategy Diversity & Inclusion:A Strategic Business Imperative Components

  10. IX Education Plan Management Assessment Tool Employee Focus Groups Executive Team Education Briefings Management Education Focus Front Line Employee Sessions Learning Objectives aligned with competency measurement and compensation Coach Away From Fire-Fighting X Communications Plan Management Behavior Agreement Symbols of Change Audiences are Customers DSP on Pubic Display Solicit Input from All Stakeholders Diversity & Inclusion:A Strategic Business Imperative Components

  11. XI Implementation Plan Strategic Planning Mobilization Design/Development Assessment Implementation Monitoring Feedback Project Management Plan with Timeline XII Continuous Improvement Plan Shewhart Deming Wheeler Control Charts Probability Limits Diversity & Inclusion:A Strategic Business Imperative Components

  12. Diversity & Inclusion:A Strategic Business Imperative Components of a Successful Strategy • Bold Approaches • Revolutionary • Boundary-less • Identifies Required Competencies • Capabilities and Market Position Match • Easily Modified

  13. Diversity & Inclusion:A Strategic Business Imperative Meaningful Metrics • Cost to Produce Per Employee • Turnover Analysis Report • Cost per Hire • Cost of Absenteeism • Cost Benefit Analysis • Supplier Costs

  14. Diversity & Inclusion:A Strategic Business Imperative Meaningful Metrics • Diversity Learning and Education Costs • Management Leadership Education Costs • Software Tracking – Measuring Diversity Key Performance Indicators • Software System with ability to produce Diversity Scorecard • Survey/Assessment Costs: Employee and Customer

  15. Diversity & Inclusion:A Strategic Business Imperative KEYNOTE CONCLUSION • Sense of Urgency • Leadership Accountability • Org. Culture and Competencies • Solicit and Secure NEW Voices • New Standards of Behavior

  16. “We must not only know, we must act.” -Dr. W.E.B. DuBois Diversity & Inclusion:A Strategic Business Imperative

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