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Adverse Weather Preparedness and Managing Expectations

Adverse Weather Preparedness and Managing Expectations. King County Department of Transportation Metro Transit Division November 1, 2010. Prepare Weather forecast for snow/ice Snow re-routes Interagency coordination is critical Reduce service Chained shuttles; trip & route cuts

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Adverse Weather Preparedness and Managing Expectations

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  1. Adverse Weather Preparedness and Managing Expectations King County Department of Transportation Metro Transit Division November 1, 2010

  2. Prepare Weather forecast for snow/ice Snow re-routes Interagency coordination is critical Reduce service Chained shuttles; trip & route cuts Emergency Service Network Service Delivery Approach

  3. Streets that are treated/plowed are essential to our operations Established MOU with City of Seattle Coordination of transit priority snow routes with local jurisdictions “Snow drill” exercises Interagency Coordination

  4. Snow Re-Routes • Simplified snow re-routes • 7 geographic areas • Easier to communicate

  5. Reduced service 70 routes Only used in extreme conditions Emergency Service Network

  6. Public Communications Messages • Prepare • Sign up for Transit Alerts • Expect delays, crowding • Know your snow re-route(s) • Check Metro Online for most current information www.kingcounty.gov/metro

  7. Public Communications Messages • Expect snow re-routes • Know travel options • Expect delays • Emergency Service Network • Limit travel, if possible

  8. Example www.kingcounty.gov/metro

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  15. Public Communications Challenges • Radio system • New radio system not ready until 2011/2012 • No real-time information yet • Trip Planner, Tracker, Onebusaway.org may not be accurate

  16. Public Education • Awareness campaign • Sign up for Transit Alerts: www.kingcounty.gov/metro/signup • Web site is best source of information • Television campaign • Outreach events • Printed materials • Key – manage expectations

  17. Adverse Weather Preparedness and Managing Expectations King County Department of Transportation Metro Transit Division November 1, 2010

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