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The e-Business Program at Food Lion, Hannaford and Sweetbay

The e-Business Program at Food Lion, Hannaford and Sweetbay. Carolyn Hager Food Lion, LLC. Agenda. Delhaize Group The EDI program Success Factors Future e-Business Plans. Belgium, Luxembourg, Germany : 775 stores; 17,167 associates. Greece : 201 stores; 8,821 associates.

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The e-Business Program at Food Lion, Hannaford and Sweetbay

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  1. The e-Business ProgramatFood Lion, HannafordandSweetbay Carolyn Hager Food Lion, LLC

  2. Agenda • Delhaize Group • The EDI program • Success Factors • Future e-Business Plans

  3. Belgium, Luxembourg, Germany: 775 stores; 17,167 associates Greece: 201 stores; 8,821 associates Delhaize Group at a Glance United States: 1,594 stores; 108,808 associates Food Lion, LLC, Hannaford, Sweetbay Delhaize Group: 2,673 stores 141,000 associates Emerging markets: Romania, Indonesia 103 stores; 6,196 associates Store count end 2008

  4. Delhaize Group

  5. Food Lion, LLC Number of Stores(as of 08/2009) Pennsylvania 7 Delaware 18 Maryland 79 Virginia 330 West Virginia 18 Kentucky 11 Tennessee 64 North Carolina 504 South Carolina 147 Georgia 106 Florida 35 Total 1,319

  6. Total Total 171 108 Maine 54 Massachusetts 26 New Hampshire 32 New York 45 Vermont 14 Florida 108 Hannaford Bros Co &Sweetbay Number of Stores(as of 09/2009)

  7. EDI Program • EDI for Food Lion / Hannaford / Sweetbay • ANSI X12 EDI, XML, and flat files • AS2 EDIINT transport

  8. EDI Program • More than 2500 trading partners • Suppliers • Banks • Pharmaceutical companies • More than 25 documents • PO’s 97% • Invoices 91% • DSD pre-receive 65% • EFT payment and remittance 80%

  9. EDI Program • Staffing • Three Administrators • Two Technical Analysts • Other data integration work as well

  10. EDI Program Software/systems • Translation - WDI • Transport - WPG • Supporting software • WAS/ND • MQ • DB2 • Etc.

  11. EDI Program • Success factors • Close collaboration with business & application development • Adherence to standards • Data Integrity • Flexible solutions leveraging third-party solution providers • Automation/management by exception

  12. Future e-Business Plans • Consolidation of Supply Chain processes • Data Synchronization • EDI • Greater use of ASNs • Additional data in documents • Additional documents

  13. Supply Chain Food Lion / Hannaford consolidation • To date aligned internal structures • Item category structure • Store & Distribution Center numbers • Supplier vendor numbers • Item numbers • To come • Common processes and software • Common EDI mapping

  14. Data Synchronization at Delhaize Group: Flexible approaches GDS Suppliers Non-GDS Suppliers SA2 GS1-BE 1SYNC Vendor Portal Data Quality Validation DELHAIZE / Food Lion Master Data Management

  15. Delhaize GroupBenefitsGained/Expected • Improved business processes • Exceptional data quality • Reduced costs of product management • Improved Price/Promotion handling • Greater Customer Experience

  16. ? Questions & Answers ? ? ? ? ? ? ?

  17. Thank you Carolyn Hager Food Lion, LLC cahager@foodlion.com Contact Information

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