Helena Rato & Matilde Gago da Silva

1. Instituto Nacional de Administração, I.P. Helena Rato & Matilde Gago da Silva

2. Role of the Instituto Nacional de Administração (INA) 2

3. INA – Competencies and purposes INA is A public institute that belongs to the indirect state administration, i.e. a body with administrative and financial autonomy and its own assets INA aims at Pursuing assignments of the Ministry of Finance and Public Administration under its supervision Decree-Law n.º 85/2007 March, 29 3

4. Mission of INA INA’s mission is to enhance human resources of public administration by training, scientific and applied research and technical advice Decree-Law n.º 85/2007 March, 29 4

5. Organisational structure of INA Board Business Units Support Services Initial training Training of managers Training for public administration management Training for ICT Pedagogic innovation Research and consultancy Development cooperation Management department ICT Unit Documentation center School secretariat Ordinance 354/2007 March, 30 Resolution N.º 3/CD/2010 5

6. Training at INA 6

7. Initial training • CEAGP – Advance studies in public administration • Generalist training course in public management • Admission to CEAGP obeys to knowledge examination that are open to everyone holding a bachelor’s degree • CEAGP’s graduates are guaranteed to entry into the general technical career of public administration • From 1st. to 10th edition of the course there was a total of 545 graduates • Decree-Law 54/2000 April, 7 7

8. Training for managers • CAGEP – Advance course in public management • Addressed to top managers of central public administration • FORGEP – Training programme on public management • Addressed to middle managers of central public administration • CADAP – Course for top management of public administration • Addressed to top and middle managers as well as to graduate employees of central public administration Law 51/2005 August, 15 Ordinance 1141/2005 November, 08 8

9. Top management (50 hrs + 25 hrs e-learning) CAGEP – Advance course in public management Programme • Ethics of public service • Administrative organisation • Performance assessment • Leadership HR management • Financial and budgetary management • Assets management • Quantitative methods • Information and knowledge management • IT and electronic government • Public management • Quality and innovation management • International and european affairs • Prospective and development 9

10. Middle management (120 hrs + 60 hrs e-learning) FORGEP – Training programme on public management Programme • Ethics of public service • Administrative organisation • Performance assessment • Leadership HR management • Financial and budgetary management • Assets management • Quantitative methods • Information and knowledge management • IT and electronic government • Public management • Quality and innovation management • International and european affairs • Prospective and development 10

11. CADAP – Course for top management of public administration Programme • Mod 1 (110 hrs) - Content similar to FORGEP’s • Mod 2 (110 hrs) - Political systems am PA systems • - Economic and financial analysis (accounting, auditing and public finance) • - Public policies • - Strategic management • - Balanced scorecard • - Performance assessment of public organizations • - Decision models and process management • - Negotiation • - Project management and evaluation • Mod 3 (110 hrs) - Specialization • - Leadership • - CAF • - Total quality on public administration • - Public administration • - Process reengineering • - Information management • - Environment policies • - Competition policies • - Public marketing 11

12. Management of Training by INA: un integrated process 12

13. Management training process Elaboration of the annual training program Selection of trainers Publicizing the program Selection of trainees Implementation of training courses Evaluation of the training 13

14. Elaboration of the annual training program Training needs diagnosis Courses regulated by law Pre-defined subject areas and workload Other courses Auscultation of services Drivers of public administration reforms Brainstorming of INA’s managers Diagnosis focus is on contents and pedagogic methods Diagnosis includes thematic areas, workload, pedagogic methods Selection of trainers 14

15. Publicizing annual training program Disclosure forms On paper Editing programs, Editing leaflets Newspaper notices Personalized marketing Direct contacts with leaders Electronic forms Website of INA Newsletter and e-mail 15

16. Trainees selection Selection methods • Courses ruled by law • CEAGP • Public competition: • Knowledge tests • selection interviews • Courses for managers • Curriculum evaluation Other courses Regular training program Selection criteria are in the program Commissioned courses Selection is done by customers 16

17. Training implementation Applications, selection of trainees, monitoring and evaluation of training • Training Units • Selection of trainees • Monitoring of courses • Awarding degrees and certificates Secretary of School Application forms online 17

18. Training evaluation • Inquiryontrainees • Inquiryontrainers • Resultsoftraineesevaluationtests Courses ruled by law 18

19. Research and training at INA 19

20. Research and consultancy unit Evaluation of public policies Evaluation on policies making process Prospective evaluation on public administration competencies Development of methodologies for training evaluation performance Consultancy to public organizations Diagnosis on training needs Feedback to training units 20

21. Thankyou helena.rato@ina.pt matilde.gago@ina.pt 21