Global Market Trends

1. Global Market Trends Ram Mynampati Satyam Computer Services

2. Macro Trends Shaping Our Business Landscape • R&D virtualization • Industry consortiums • SMB opportunities • Declining dominance of West as economic power • Growth beyond BRIC – emerging Asia, LATAM, NEW Africa • Fusion of services & software products • Software appliances • Machine to Machine communication • Security and terrorism • Visa regimes • Protection barriers • Acquire comp. • Assets • Penetrate Markets • Social networking • Virtual reality • Online games

3. Visible Trends Shaping Industry • Higher growth options in other sectors • Rupee appreciation, stagnant margins • M&A activity in India • Private Equity investor Activity • Agile development, co-housed development • Global delivery in context of Business transformation, declining imp for SDLC models • SAAS, SOA, Mobile Computing, Web 2.0, AJAX

4. Services Model Continues to Evolve - 2010 - 2008 - 2005 - 2001 - 2000

5. IT services 475 475 US$ US$ 750 BPO services 750 = $1.75 trillion IES services 500 500 EXPANDING MARKETS Today’s Market Tomorrow's Market Services added US$28 trillion to global value in FY 2006 Of this, US$7 trillion can be delivered “globally” • Global outsourcing of the above is ~ US$ 400 billion • India Inc served about US$45 billion • Market Expanding to include processes that • cut across businesses, sectors and industries. • are industry-specific including what was hitherto considered core. 5

6. Individual Markets 5% 925 735 10% 618 464 US$ billion 7% 145 119 Infrastructure Management BPO Engineering 2010 2007 • IMS will offer as big an opportunity to India as ADMS did in the late nineties • BPO will likely become a larger play than IT in the next five years • Indian companies are expected to serve 20% of the market by 2010 Sources: IBM, HP, IDC, NASSCOM-McKinsey study, Satyam Research

7. Characteristics of Future Systems Dr. Barry Boehm, & Jo Ann Lane, 21st Century Processes for Acquiring 21st Century Software Intensive Systems of Systems , CrossTalk, May 2006 Dr. Richard Turner, Towards Agile System Engineering Processes, CrossTalk, April 2007

8. APPROACH Innovation and Leadership Agility and Responsiveness Global Strategy and Local Implementation Brand Enhancement Collaborative Ecosystems

9. SATYAMWAY Investors Communicating Thinking Assets Communicating Associates Assets Communicating Society Doing Communicating Customers • Enables Distributed Leadership • Built for scale • Responsive to market demand • Promotes innovation

10. Integrated Business Solutions Account Management/Relationship Management Bottom line management Process efficiencies Asset utilization Top line management Services Goals Technology Infras-tructure Enterprise and legacy apps Composite business processes IT project Portfolio Mgmt Biz strategy focal points Web services and applications Services Blueprint for Customers Solution Localization Geography 1 Geography 2 Geography 3 Geography 4 Alliance Market Intelligence/Competition Service Offering#1 Service Offering#1 Service Offering#1 Service Offering#1 Solution Stacks Service Offering#2 Service Offering#2 Service Offering#2 Service Offering#2 Service Offering#3 Service Offering#3 Service Offering#3 Service Offering#3 Alliance Service Offering#4 Service Offering#4 Service Offering#4 Service Offering#4 Partners/ Alliances Vertical Vertical Vertical Vertical Alliance Product Implementation Systems Integration IT Mgmt Consulting Outsourcing ADM Service Lines Alliance Domain Knowledge Functional Knowledge Business Process Service Capabilities Technology Organizational support processes

11. Thank you