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FHWA – Knowledge Management Discipline Support System (DSS)

FHWA – Knowledge Management Discipline Support System (DSS). Anne Audet Acting Director, Office of Human Resources Federal Highway Administration. Discipline Support System (DSS). An integrated knowledge management system created to:

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FHWA – Knowledge Management Discipline Support System (DSS)

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  1. FHWA – Knowledge Management Discipline Support System (DSS) Anne Audet Acting Director, Office of Human Resources Federal Highway Administration

  2. Discipline Support System (DSS) • An integrated knowledge management system created to: • Strengthen technical skills across the agency/transfer knowledge • Share best practices • Network within the discipline/occupation • Develop new staff • Not organizationally aligned

  3. Discipline Support System • Discipline – technical specialty/occupation/profession • 19 defined disciplines; 2 pending (IT/HR) • Administrative Air Quality • Civil Rights Communications and Marketing • Construction/Proj Mgmt Design • Environment Finance • Freight Generalist • Geotechnical Hydraulics • Operations Pavements and Materials • Program Mgmt & Anal Planning • Realty Safety • Structures

  4. Elements of a Discipline • Sponsor/Champion(s) • Workforce Management • Competencies • Membership • Recruitment • Networking/Communication • Sharepoint • Learning and Development • Monthly webinars • Discipline Seminars every 3 years • Role and Job Expectations • Policies/Guidance • Strategic Planning

  5. DSS – Challenges • Consistency across disciplines • Discipline Council • Involvement of the organizations – particularly at the division level • One employee with multiple disciplines • Fiscal constraints – seminars/L&D • Frequency of actual gatherings • Emphasis on virtual/technology • Discipline membership - • CROPS (centralized register and organizational profile system)

  6. Outcomes • Greater communication among discipline members • Greater involvement at all levels • Access to technical expertise • New hire development • All Employee Survey • Increased knowledge of the DSS

  7. QUESTIONS? • ANNE AUDET • 202-366-8984

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