Overview of ABPMP BPM-BOK

1. Overview of ABPMP BPM-BOK

2. Professional Association • The Association of Business Process Management Professionals is a non-profit, vendor independent professional organization dedicated to the advancement of business process management concepts and its practices. ABPMP is practitioner-oriented and practitioner-led.

3. Our Mission • The mission of ABPMP is: • to engage in activities that promote the practice of business process management, • to develop a Common Body of Knowledge in this field, and • to contribute to the advancement and skill development of professionals who work in this discipline. • ABPMP produces educational and networking events for continuing education and sharing of best practices, new ideas, and experiences of its members and professional colleagues.

4. Growth • Began 2003 in Chicago • Active Chapters Today • Chicago • Metro New York • Philadelphia • Portland, OR • Southeast Michigan • Washington, D.C. • New Chapters Forming • Atlanta • Boston • Cincinnati • Dallas • Denver • Phoenix • Saint Louis • San Diego • SF Bay Area • Tampa Bay

5. Education Committee • Yvonne Antonucci, PhD, Professor Widener University • Marty Bariff, PhD, Professor Illinois Institute of Technology • Tony Benedict, MBA, BPM Practitioner, Consultant, Adjunct Faculty Univ. of Pittsburgh • Brett Champlin, MBA, BPM Practitioner, Adjunct Faculty Univ. of Chicago • Bruce Downing, PhD, BPM Practitioner, Consultant • Jason Franzen, MBA, BPM Practitioner, Consultant • Sandra Lusk, BPM Practitioner, Consultant • Dan Madison, MBA, Author, Consultant, Adjunct Faculty Univ. of Chicago • Bill Merx, BPM Practitioner • Andrew Spanyi, Author, Consultant, Researcher & Adjunct Faculty Babson College • Mark Treat, MBA, BPM Practitioner, Author, Consultant • Committee Chairs

6. What are we doing? • Developing a BPM Common Body of Knowledge (first draft release ~May 2007) • Developing Model Curricula for BPM • Developing Training Endorsement Program • Developing Professional Certification Program • Developing Seminars • Developing links with Academia

7. 1Enterprise Business Process Management 2Process Management 3Process Organization 6Process Design 4Process Modeling 5Process Analysis Process Management Technologies 9Business Rules Management System 10Performance Management System 7Process Repository Administration System 8BPMS – Execution, Orchestration, Integration Values, Beliefs, Culture, Leadership Building Blocks

8. Chapters Preface • Introduction to Business Process Management • Enterprise Process Management • Business Process Management Organization • Process Modeling • Process Analysis • Process Design • Process Implementation • BPM Systems • Process Repository Administration • Conclusion/Next Steps Appendices • Model BPM Curricula • Reference Disciplines • BPM Glossary

9. Preface: Defining the Nature and Role of the BPM Professional • BPM Professionals – Business or IT practitioners? • BPM as a management discipline and a set of technologies that support that discipline • BPM as the dominant management paradigm for 21st century • Process and Performance Management • New Roles in BPM • BPM Center of Excellence • The Business Process Professional

10. 1. Introduction to Business Process Management What is Business Process Management? BPM Critical Success Factors BPM “professional space” BPM Sub-Disciplines (major topics) BPM Lifecycle Process Controls & Metrics Process Performance Management

11. 2. Enterprise Process Management Definition of Enterprise Process Management Process Governance Process Portfolio Management Outsourcing Benefits of EPM Best Practices in EPM From Planning to Action

12. 3. Business Process Management Organization The Process Enterprise Process Roles Process Owner Process Manager Process Analyst Process Designer Organizational Structures Process Council BPM Office Centers of Excellence Team Based Performance

13. 4. Process Modeling Definition of Process Modeling Purpose of Process Modeling Process Modeling for EPM Levels of Process Models Manual & Technology Assisted Modeling Diagramming Notations Diagramming, Mapping, and Modeling Model Characteristics/Attribution Simulation Model Quality

14. 5. Process Analysis Continuous Analysis Event Triggered Analysis Analyzing a Process Analysis Techniques Analyzing Human Performance Assessments and Methodologies Process Frameworks Critical Success Factors

15. 6. Process Design Process Designer Design Team Roadmap for Process Design Preparing for Process Design Key Activities in Process Design Process Design Principles

16. 7. Process Implementation What is BPM Implementation? Activities Involved in Process Implementation Implementation Frameworks Project Management Integration Management Scope Management Implementation Metrics Perpetuating the BPM Lifecycle

17. 8. Business Process Management Systems What is a BPMS? BPM Technologies Modeling, Analysis & Design Technologies Implementation & Execution Technologies Management Decisions, Performance Measures, and Administrative Activities Trends and Convergence of BPM Systems How to Select and Implement BPMS

18. 9. Process Repository Administration Why is Process Repository Administration Important? Activities involved in Repository Administration Managing Models Integrating Models Model Ownership Managing Repository Change

19. 10. Conclusion/Next Steps BPM Success Factors Assessing Organizational BPM “Maturity”

20. Appendices • Model Curricula • Undergraduate Degree • Graduate Degree • MBA Concentration • Training • Reference Disciplines • List of related fields • Glossary • Definition of Terms and acronyms

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