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Principles of BPM

Principles of BPM. Dr. M. A. Ketabchi. Chief Strategist, Office of CTO, Progress Software Founder and Former President, CEO of Savvion. Agenda. About Business Process Management (BPM). Overview of Progress Savvion BPM Suite. Architecture of Progress Savvion BPM Suite.

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Principles of BPM

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  1. Principles of BPM Dr. M. A. Ketabchi Chief Strategist, Office of CTO, Progress Software Founder and Former President, CEO of Savvion

  2. Agenda About Business Process Management (BPM) Overview of Progress Savvion BPM Suite Architecture of Progress Savvion BPM Suite The Evolution of Progress Savvion BPM Suite

  3. About Business Process Management (BPM)

  4. About Business Processes Business processes of an enterprise describe how it achieves its business objectives. A business process may be perfect temporarily only and can always be improved. A business process is more than just a Visio diagram.

  5. What is a Business Process Made of? + + + Workflow Description People and Systems Information + = BUSINESS PROCESS Business Rules Metrics & Measurements

  6. Let’s Read a Business Process

  7. The Key Values of BPM Visibility Agility Efficiency Business empowerment

  8. Key Capabilities of Progress Savvion BPM Business Analysts Business Managers Application Developers BPA Business Process Analyses BPE Business Process Execution BPI Business Process Improvement

  9. The Classic BPM Life Cycle Most end-to-end business processes execute in distributed heterogeneous environments.

  10. The History and Evolution of BPM Business Process Re-engineering (BPR) Business Process Analyses (BPA) Workflow and office automation Enterprise Application Integration (EAI) Business Process Management (BPM) Responsive Process Management (RPM)

  11. Why do Enterprises Adopt BPM? Support for a continuous process improvement program Implementation of an industry-specific or company-specific process solution Support for a business transformation initiative Support for a process-based, service-oriented-architecture (SOA) redesign Gartner BPM Magic Quadrant report. October, 2010

  12. According to Industry Analysts BPM Market Will Continue to Grow Gartner estimates that the size of the BPMS market in 2009 totaled $1.9 billion in revenue, compared with $1.6 billion in 2008 — an increase of 15%. Forrester predicted overall revenue from BPM software will grow to $ 2.7 billion by 2011, a more than 21% compounded annual growth rate.

  13. Overview of Progress Savvion BPM Suite

  14. Key Capabilities of Progress Savvion BPM Business Analysts Business Managers Application Developers BPA Business Process Analyses BPE Business Process Execution BPI Business Process Improvement

  15. Business Process Analyses with Progress Savvion BPM Suite Business Analysts BPA Business Process Analyses Define, document and analyze business processes.

  16. Explicit Business Process is the Secret Sauce of BPM

  17. Tabular Process Definition is a Progress Savvion patented technology (US Patent # 20100082498) The Same Model in Progress Savvion Tabular Process Model Definition

  18. Tabular View Expanded for Path, Timing and Resource Analysis Patterned after the familiar project definition and management format

  19. 360° View with Mouse Over

  20. Powerful Simulation

  21. Progress Savvion Business Process Modeler is Immediately Usable in Any Environment • Desk top • Easily installable • Can be mastered quickly by business analysts • Has an integrated repository • Has unique and powerful features • BPM Studio • Includes all the functionality of the desk top version • Web-Based OnDemand • Supports real-time Web-based collaboration • Provides process Wiki • All three provide extensive simulation functionality

  22. Business Process Execution with Progress Savvion BPM Suite Application Developers BPE Business Process Execution Make business process models executable quickly.

  23. User Interfaces and Rich Web Applications

  24. Integration With Existing Applications and Systems • Out-of-the-box adapters • Database integration • Web services integration • JMS integration • Email integration • SAP integration • Documentum integration • Microsoft Office • Progress Actional • Progress Apama • Progress Sonic • Adapter framework

  25. Deploying Process Applications

  26. Progress Savvion BPM Suite Supports Various Process Usage Patterns Document- centric Human- centric System-centric Workflow BEP BTM and ESB Case-centric Decision-centric Project-centric Event- centric BRMS Case Server DMS PoP

  27. Progress Savvion BPM-Enabled Business Solutions Architecture Customized Processes, Interfaces, Rules, etc. Business Solutions Solution Templates Solution Accelerators Domain Foundation Progress Savvion BPM Suite

  28. Domain Foundations Capital market Insurance Banking Communication Supply Chain Solution Templates Solution Accelerators Vertical Additions + Solution Accelerators = Domain Foundation

  29. The Benefits of Domain Foundations Accelerates building business solutions within the same domain. Enables our customers to capture their IP on top of Progress Savvion BPM suite. Our partners are able to productize their best practices and know how.

  30. Business Process Improvement with Progress Savvion BPM Suite BusinessManagers BPI Business Process Improvement Empower business users by providing out-of-the-box reports and metrics about their processes.

  31. Business Improvement is the #1 Priority of CIOs Source: “Gartner Executive Program - Meeting the Challenge: The 2009 CIO Agenda”

  32. Personalized and easily Customizable Dashboards

  33. Work Management and Collaborative Work • Tasks can be pushed, pulled, and delivered via email • Tasks can be performed collaboratively, reassigned, delegated, or made available to others.

  34. Full Auditability Out of the Box Reporting and • More than 50 out of the box reports • Ability to generate additional reports easily

  35. Real Time Execution Heat Map of a Process

  36. Architecture of Progress Savvion BPM Suite

  37. How Does BPM Work? Process Modeler BPM Portal BPM Studio BPM Server BusinessExpert Process Asset Manager

  38. Optional Integrated Components of Progress Savvion BPM Suite Process Modeler BPM Portal BPM Studio BPM Server BusinessExpert Process Asset Manager Business Rule Management System Document Management System Business Event Processing Business Transaction Monitoring Enterprise Service Bus Data Integration Services

  39. Progress Savvion BPM Technical Attributes • Standard based • Leverage your existing skills and resources • Open and extensible • Interoperates with existing systems easily • You will never hit a break wall • Highly scalable and available • High performance • Multi platform • Multi lingual • SaaS and on premise

  40. Scalable, Non-Stop and High-performance BPM Suite Work Portal Mgmt Portal AdminPortal Thin Client API API API Web App Engine Mgmt Module Admin Module Web Tier API API Process Engine Adapter Framework Server Tier Messaging Messaging Tier DBMS ProgressSavvion BusinessManager Repository Database Event Table Process Tables

  41. Unique Strengths of Progress Savvion BPM Suite, a BPM Leader in Gartner Magic Quadrant 2010 Has an open, clean, well-documented architecture that is proved for enterprise-class large process solutions with high scalability. Has support for all patterns found in enterprise, human, system, document, event, decision, case and project centric processes. Visualization of many process aspects is innovative and easy for business professionals to use. Supports real-time analysis of in-flight processes, and dynamically suggests changes to keep running processes optimal. Gartner Magic Quadrant for BPM Suite, October 2010

  42. The Evolution of Progress Savvion BPM Suite

  43. The Evolution of Progress Savvion BPM Suite Integration with Progress enterprise products OpenEdge BPM integration Responsive Process Management (RPM)

  44. Progress OpenEdge BPM Enables Our Customers Build Business Process Applications Progress OpenEdge BPM Enabling the development of business process applications Progress Savvion BPM Suite Leading BPM suite for defining, executing and monitoring business processes + Progress OpenEdge Robust DBMS and business language for automating steps in business processes

  45. Core Components of Phase I OpenEdge BPM Process Modeler BPM Portal OpenEdge Visual Designer BPM Studio BPM Servers OpenEdge Servers BusinessExpert Process Asset Manager

  46. Introducing Progress Savvion Responsive Process Management RPM Business Modeling and Repository RPM Control Tower Business Process Management RPM Studio Business Event Processing Business Transaction Management

  47. RPM Delivers the Enhanced Business Values Enterprises Need BPM Business Values RPM Additional Business Values Visibility into business processes Plus real-time visibility into events and applications Agility to improve business processes Plus ability to respond to situations when they arise Efficiency to reduce cost Plus ability to take advantage of opportunities Business empowerment Plus empowering business users to control

  48. Summary Business Process Management delivers key business values to enterprises of all sizes in all industries. Progress Savvion BPM is a comprehensive leading BPM. Progress Savvion BPM suite is an enterprise BPM with open, scalable, and high performance architecture. Progress Responsive Process Management (RPM) is the next phase in BPM.

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