The CIO’s Dilemma

1. The CIO’s Dilemma EFFICIENCY OR INNOVATION? PULLED IN TWO DIRECTIONS & GETTING NOWHERE FAST Abbie Lundberg, Lundberg Media Former Editor in Chief, CIO Magazine

2. profitable growth Photo by Matthew Fang

3. Pulled in two directions, getting nowhere fast Photo by jpmueller99

4. a slow recovery Photo by Steve Wall

5. poor visibility Photo by Anders Ljungberg

7. economy in transition economy in transition Photo by Joe Penniston Photo by Urban Archaeology

8. The CIO’s Dilemma Build New Capabilities Be More Responsive Customize Be Open Make Business Agile Think Strategically Business Unit Goals Cut Costs Be More Efficient Standardize Be Secure Make IT Predictable Execute Flawlessly Enterprise Goals

9. pat your head rub your belly

10. "Being highly responsive to our business partners’ and customers’ needs and creating standardized processes and technology platforms can seem like conflicting goals, but doing BOTH is key to maximizing value.” Stuart McGuigan, CIO, CVS Caremark

11. BOTH 57% of executives say innovation and cost reduction are equally important to their company’s ability to achieve future growth Source: Accenture survey of 630 U.S. and U.K. executives, Nov. 2009

12. IT savvy firms are 20% more profitable than their competitors -MIT Center for Information Systems Research

13. does IT matter? How

14. “There are very few secrets out there anymore. The only competitive advantage becomes speed. Organizations need to keep embracing innovation and new technology models. At the end of the day, it’s about getting from point A to point B quicker than everybody else.” Rollin Ford, CIO, Wal-Mart

15. IT weighing you down? Photo by Randen Pederson

16. clean house

17. fixed costs 70% Photo by Matti Mattila

18. Room for Improvement 85% information is a key strategic asset 36% well positioned to use information for growth Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

19. Barriers to growth Which of the following are barriers to your organization's ability to use information to grow your business? (Select all that apply) Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

20. Photo by Doug Shick

21. IT budget thaw Source: CIO Magazine’s Economic Impact Survey, Dec. 2009

22. lighten up Photo by Jenny Downing

23. SaaS 1/3 of all enterprises have subscribed to or plan to subscribe to software as a service applications in the next 12 months Source: Forrester Enterprise And SMB Software Survey 2010

24. The government should adopt Web-based and free technologies over proprietary ones wherever possible to reduce government spending on long-term maintenance and consulting contracts. - Aneesh Chopra

25. City of Los Angeles Photo by O2UKOfficial Photo by Erwin Recinos

26. Genentech Photo by O2UKOfficial

27. Cisco Virtual Sales Meeting, September 2009 19,000 participants 89 countries 24 times zones 88 hours 90% cost savings! … and offset 84,400 metric tons of carbon dioxide Image from Cisco

29. focus on customers Photo by Vali

30. Performance Gap Please rate how important each of the following information strategies is to your organization’s growth over the next 1–3 years where 1 means “not at all important” and 10 means “extremely important.” Please rate how well your organization is currently doing each. Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

31. Closing the Performance Gap What are the three most important things your organization can do to close the gap from where you are today and where you want to be to make better use of information? (Select up to three) 32 Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

32. REALSIMPLE COMMON PROCESSES STANDARD INFORMATION LEVERAGED PLATFORM OF CORE SYSTEMS INNOVATION AT THE EDGE

33. “It may seem counterintuitive, but the more standardized your systems and processes are, the more flexible you can be.” - Charlie Feld, Blind Spot

34. Market Edge Leveraged Core Charlie Feld, Blind Spot

36. Today’s Tech Landscape Q. Which option best describes your plans for each of the following applications in the next 12 months? Source: CIO Technology Priorities Study February 2010

37. Tomorrow? Q. Which option best describes your plans for each of the following applications in the next 12 months? Source: CIO Technology Priorities Study February 2010

38. So little money!

39. limited resources Photo by Jack Wolf

41. “We can do anything you want; we just can’t do everything you want.” -Healthcare CIO

42. Smaller Better

43. Simple Project Portfolio Framework

44. Photo by Wilka Hudson

45. the upshot PURSUE BOTH LIGHTEN UP, SIMPLIFY FOCUS, PRIORITIZE TEAM SPORT Photo by Matthew Fang

46. think radical Photo by Ana Cotta

47. Abbie Lundberg 508.269.3547 abbie@lundbergmedia.com http://lundbergmedia.com Most of the photos in this presentation are from flickr, offered for use under a Creative Commons license Photo by Matthew Fang