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HealthFlex Plan Sponsor Conference Calls

HealthFlex Plan Sponsor Conference Calls. December 13–14 , 2011. Agenda. 2012 Debit Card Update Health Care Reform (HCR) Update Extend Health Consumer-Driven Health Plan (CDHP) Survey Medco Service Improvements 2012 Wellness and Incentives Updates. Debit Card Updates.

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HealthFlex Plan Sponsor Conference Calls

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  1. HealthFlexPlan Sponsor Conference Calls December 13–14, 2011

  2. Agenda • 2012 Debit Card Update • Health Care Reform (HCR) Update • Extend Health • Consumer-Driven Health Plan (CDHP) Survey • Medco Service Improvements • 2012 Wellness and Incentives Updates

  3. Debit Card Updates • Letters to Participants: • New Users • Health flexible spending account (FSA) • CDHP • Existing Users • Cards • Mailing Timeline • Ongoing Education Pieces

  4. Health Care Reform (HCR) • HCR Transformation • Multiple scenarios • Communication—1st quarter • Data Collection • Household income—for modeling/analysis • Health plan premium contribution amounts

  5. Extend Health • Conference Boards of Pension (CBOP) Meetings • Implementation Timeline: • Decision—April 15 • Eligibility Files—June 30

  6. CDHP Survey • Number of respondents • General Results: • Plan Design • HRA • Debit Card • Overall Satisfaction

  7. Medco Service Improvements • Package Tracking • Effective Jan. 22, 2012 • Track via the “Track and Confirm” portion of www.USPS.com website • Lipitor • Generic available November 30, 2011 • Retail vs. Mail • Attachments—FAQ and letter to participants • Service Issues

  8. 2012 Wellness Program Updates • Chronic condition support improvement • Including expansion of targeted messaging • Personalized communications: Evive Health • 2012 VHM program changes • 2012 Incentives

  9. New Approach to Chronic Condition Support • Discontinue traditional disease management (Optimal Health) December 30, 2011 • Transition letters to all individuals ever engaged at any level with Optimal Health (week of December 5) • Nurses communicate transition • Encourage WebMD coaching,Medco pharmacist resources,and closure of clinical and pharmacy gaps through custom messaging (Evive Health)

  10. Evive Health Targeted Messaging • Preventive screening reminders • Chronic condition support • Introductory letter: • January 15, 2012 • Personalized screeningreminder stickers • Early February 2012 • Follow-up reminders • As appropriate, up to monthly

  11. Evive Health Targeted Messaging • Each mailing will include instructions for: • Updating information for more accurate reminders • Opting out offuture reminders • Teaser informationabout Evive Health: • 2012 incentives introductory mailing • Optimal Health transition letters

  12. 2012 VHM Program Improvements • New anniversaries: January 5 • First task: January 5–March 29 • Custom HealthMiles targets • Feedback so far? • Important points to remember: • $400 HealthCash still on the table in 2012 • Better opportunity for all individuals to earn full $400 • More control for participants

  13. 2012 Wellness Incentives • Blueprint for Wellness Screening = $100 HealthCash • April 1–July 31 • HQ = avoid $250/$500 higher deductible • August 1–September 30 • VHM quarterly activity targets = $150 HC • Deadlines in March, June, September, December • Wellness points accumulation = $150 HC • January 1–December 31 • $50 Health Cash if only 100–149 points by December 31

  14. 1-800-851-2201 www.gbophb.org

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