AIRPORTS COUNCIL INTERNATIONAL

1. AIRPORTS COUNCIL INTERNATIONAL

2. ACI overview: The community of airports • In 1991 airport operators around the world created Airports Council International – the first worldwide association to represent their common interests and foster cooperation with partners throughout the air transport industry. Through ACI, the airport community now speaks with a single voice on key issues and concerns and, despite regional diversity, can move forward as a united industry.

3. ACI pursues airports interests in discussions with international organizations. The most important relationship is with the International Civil Aviation Organization (ICAO), where international standards for air transport are debated and developed. ACI defends airports positions and develops standards and recommended practices in the areas of safety, security and environment initiatives. It also advances and protects airport interests in important policy changes on airport charges and regulation, strengthening the hand of airports in dealing with airlines.

4. At the same time, ACI provides the platform for pursuing a constructive and cooperative relationship with the airline associations, governments and regulators. On critical industry issues – liberalisation, ownership, capacity planning, regulatory restrictions, and environmental action – ACI defends airports views and strengthens their ability to shape the future of our industry, backing up individual airport actions. • ACI offers its members numerous training opportunities, a customer service benchmarking programme, detailed industry statistical analyses and practical publications.

5. The world of ACI: What it is and What it does • Airports Council International is the association of the world’s airports. It is a non profit organisation, whose prime purpose is to advance the interests of airports and to promote professional excellence in airport management and operations. By fostering cooperation amongst airports, world aviation organisations and business partners, ACI makes a significant contribution to providing the traveling public with an air transport system that is safe, secure, efficient and environmentally responsible.

6. In carrying out this work, ACI organisational goals can be summarised as follows:  • Maximise the contributions of airports to maintaining and developing a safe, secure, environmentally compatible and efficient air transport system.  • Achieve cooperation among all segments of the aviation industry and their stakeholders as well as with governments and international organisations. • Influence international and national legislation, rules, policies, standards and practices based on established policies representing airports’ interests and priorities. 

7. Advance the development of the aviation system by enhancing public awareness of the economic and social importance of airport development.  • Maximise cooperation and mutual assistance among airports.  • Provide members with industry knowledge, advice and assistance, and foster professional excellence in airport management and operations.  • Build ACI’s worldwide organisational capacity and resources to serve all members effectively and efficiently.

8. Structure • As of 1 December 2010, ACI counts 580 members operating over 1650 airports in 179 countries and territories. In 2009, airports worldwide welcomed 4.8 billion arriving and departing passengers and handled 79.8 million metric tonnes of cargo and 74.1 million movements. ACI regular members represent over 96 per cent of the world’s passenger traffic and are “owners or operators, other than airlines, of one or more civil airports with commercial air services.  • ACI World offices are based in Montreal, Canada and has five geographical regions: • Africa (Casablanca) • Asia-Pacific (Hong Kong) • Europe (Brussels) • Latin America and Caribbean (Quito, Ecuador) • North America (Washington DC) 

9. International organisations • ACI is the “voice of the airports” in interacting with world bodies and advocate for the global airports industry before the media and opinion leaders. International partner organisations include the United Nations International Civil Aviation Organization (ICAO) and other specialised UN organisations such as the World Health Organization and the UN Institute for Training and Research.

10. The association also works closely with the World Customs Organization (WCO), the International Air Transport Association (IATA) and regional airline associations. Contacts are maintained with the International Federation of Air Line Pilots’ Associations (IFALPA), the Civil Air Navigation Services Organisation (CANSO), the International Air Rail Organisation (IARO), the Air Transport Action Group (ATAG) and other worldwide organisations. • ACI is a member of the International Industry Working Group (IIWG), which brings together the three principal segments of the world’s civil aviation industry, namely airports, airlines and manufacturers.

11. ACI Standing Committees, Subcommittees, Panels and Task Forces • ACI has six standing committees and two subcommittees. These committees and subcommittees were mandated by the ACI Governing Board in order to provide guidance and council, and help shape current policy issues for Governing Board endorsement in their areas of expertise. • The committees consist of airport and industry members with specific knowledge and expertise in areas relevant to airports and the aviation industry. The committees are lead by a Chair and Vice-Chair who are elected by the committee members in cooperation with the secretariat.

12. ACI Committees • The Airport Information Technology Standing Committee, which covers: information and communications technology infrastructure at airports; common use and self-service environments; flight information displays systems (FIDS); machine readable travel documents (MRTDs); advance passenger information (API). • The Economic Standing Committee, which covers: airport charging systems; security, noise and passenger service charges; consultation with users; development of revenues from concessions; peak pricing; currency considerations; financial statistics; airport financing and ownership; State taxation; the impact on airports of airline deregulation and consolidation; air service agreements; competition between air transport and other modes of high-speed transport; collection of passenger and cargo traffic statistics; forecasts of future air traffic.

13. ACI Committees cont. • The Environment Standing Committee, which covers: noise certification standards and procedures of jet aircraft, propeller aircraft and helicopters; noise-related operating restrictions; engine emissions and air pollution; land-use planning in the vicinity of airports; use of chemicals for anti-icing and de-icing; fire fighting training facilities, fuel storage and spillage; site remediation; storm water management; waste management. • The Facilitation and Airport Services Standing Committee, which covers: facilitation of passengers and their baggage, freight and mail; quality of service at airports (standards and measurement); automated services for passengers and baggage, freight and mail; use of information technology, automated systems and telecommunications to support business and operational processes at airports.

14. ACI Committees cont. • The Security Standing Committee, which covers: airside and landside security; measures related to access control; aviation security technology; the inter-relationship between security and facilitation; security implications of code-sharing; employee background investigations; security awareness programmes for the public; cargo security; and security in airport design. • The Safety and Technical Standing Committee, which covers: airport planning and development; airspace and airport capacity and congestion; future air navigation systems; physical characteristics of runways, taxiways and aprons; visual aids for navigation; operational safety including airport equipment and installations; apron (ramp) safety and aerodrome vehicle operation; aerodrome emergency planning; rescue and fire-fighting; dangerous goods; the removal of disabled aircraft.

15. Governance • ACI’s ultimate authority is the General Assembly where members come together each year. The ACI World Governing Board, which comprises 29 members, meets at least twice every year, and is joined by regional advisors and the World Business Partner programme observer. The Board decides ACI policy and examines any matter not specifically referred to the Assembly. The Executive Committee consisting of nine members supervises the work of ACI between Board meetings. The two bodies are led by the Chair and Vice Chair of ACI. • The Director General, ACI’s principal staff officer and spokesman, is responsible for implementing World policies as well as the administration of ACI. A number of directors and managers, covering the areas of aero political affairs and economics, ICAO liaison and environment, communications, facilitation and security, safety and technical and training report to the Director General.

16. Governancecont. • World Governing Board • The Governing Board consists of 29 voting members who are official representatives of regular ACI Members. It is headed by the Chair and Vice Chair of ACI and convenes twice a year. • The Governing Board determines the policy of ACI, which is implemented by the Executive Committee and the Director General, in accordance with the ACI Constitution and the decisions of the General Assembly to which it reports. • The Governing Board also appoints the Director General, determines ACI World's budget, approves ACI's programme of activities, its policy statements, its participation in the work of other world bodies and examines any matter not specifically referred to the Assembly.

17. Priorities of ACI • Safety • ACI is constantly active in the field of standards and procedures for the safe airport operations. As regards airports, the safety culture takes on many forms, including adoption of standards operating procedures, introduction of new methods and technologies and generally ensuring that safety is paramount airport operations. • The process of operating safely includes a broad range of factors, all of which ACI is actively involved in: • Airport design specifications • Standard operating procedures for airports • Technology, systems and equipment • Safety management systems for airports • Safety guidance material • Training

18. Security • Whereas the earlier attacks on civil aviation were largely focusedagainst aircraft inflight, the modern trend reflects a broader front of attack, with the aim of causing mass fatalities. One have seen other public infrastructure (such as railway systems and underground mass transit systems) targeted by the suicide bombers, resulting in very high loss of life. But civil aviation and airports remain a high profile target to the terrorist and other criminals. • ACI member airports are on the front line and aviation security remains one of the highest priorities. • ACI takes a very active role in forming regulatory authorities of the impact of new security rules, helping to shape those rules and ensuring that changes in security are communicated to airport authorities.

19. Environment • Climate Change:Aviation has come under pressure on this issue recently, particularly in Europe. Although flying still only accounts for a very small proportion of greenhouse gas emissions, the whole industry is working on many fronts to make this small impact even smaller. • Noise:A major concern for communities surrounding many airports is the noise that aircraft make, particularly during take-off and landing. This is a focus for ACI and, even though noise from new aircraft has been substantially reduced in the past 10 years (and is expected to be further reduced in the next decade), it remains an important issue.  • Local air and water quality:many airports have long-standing programs to ensure that the local impacts on air and water quality are reduced or mitigated.

20. Airport Service Quality • Service quality for passengers at airports has been a key concern of ACI since it was founded in 1991. The ACI World Facilitation Standing Committee has developed global facilitation standards that are essential ingredients in providing a more pleasant and seamless airport experience. • These substantive accomplishments as well as the increasingly competitive environment in which airports operate prompted the ACI World Governing Board to define customer service as one of six primary targets of ACI activities. At the same time, airlines are also airport “customers”. • As the airlines modify, expand and improve their services, they want to be sure that airports deliver services that are of consistent quality to match the airline offering.

21. Facilitation • Airports Council International (ACI) is working closely with the World Health Organization (WHO), the International Civil Aviation Organization and other organizations involved in the coordination of the response to the emergency. • ACI will issue Bulletins with additional guidance information when this is available. In the meantime, members are advised to: • Monitor the WHO website for updates; • Confer with your national government and local health authorities responsible for managing the response to public health emergencies; • Review and practice airport contingency plans for public emergencies.

22. Airports Council International Europe (ACI EUROPE) REGULAR MEMBERSHIP Airports in geographical Europe with regular or permanent commercial air traffic are eligible for regular membership of ACI EUROPE (affiliated regular membership of ACI EUROPE is open to airports which are already regular members of another region of Airports Council International).

23. Regular members are entitled to: • nominate directors and managers to participate in the regional committees, to be eligible for nomination by the European Board as chairmen or vice chairmen of such committees, and to be nominated by the European Board as candidates for membership of ACI standing committees at the world level; • vote in the ACI EUROPE annual assembly; • submit airport Chief Executive Officers for election by all the regular members to the ACI EUROPE assembly and to the ACI WORLD Governing Board; • attend all ACI EUROPE and other ACI conferences worldwide at the special members' reduced registration fees;

24. Regular members are entitled tocont.: • receive all ACI EUROPE documentation and publications including our daily newsround service Aviation Express, the full-colour quarterly publication Communiqué Airport Business magazine, as well as important Board and Committee documentation and related communication from ACI EUROPE. • receive ACI WORLD members’ documentation including the news bulletin ACI World Report; • receive and feature in the ACI Worldwide Membership Directory; • receive monthly and annual ACI EUROPE airport traffic reports; • use the special version of the ACI EUROPE logo on company stationery and publications (the authorised version must be obtained from the ACI EUROPE office); and a special discount for advertising in ACI EUROPE publications and off space and stand shell prices at ACI EUROPE exhibitions.

25. Annual contribution • The calculation of a regular member’s annual contribution for any given year is based on the traffic unit of two years previously (effective as 1 January 2012 with the new scale of annual contributions, as approved on 16 June 2011 by the ACI EUROPE General Assembly meeting in Lisbon). • This system of traffic-related annual contributions ensures that even the smallest airport can afford to join ACI EUROPE.

26. Definition of air traffic unit • A traffic unit is each of the following (through passengers in direct transit are not counted as traffic units): • an enplaned passenger; • a deplaned passenger; • 100 kilograms (220 pounds) of enplaned cargo (including mail); and/or • 100 kilograms (220 pounds) of deplaned cargo (including mail • All ACI EUROPE member airports are required to pay their annual contribution in January of each year. Affiliated regular members pay only 20% of the traffic-related annual contribution compared with a European regular member. Affiliated regular membership of ACI EUROPE is open to enterprises which are already regular members of another ACI region.

27. Educational establishment • ACI EUROPE is committed to the pursuit of excellence in airport management through education and training. Educational establishments with relevant courses may apply for recognition by ACI EUROPE, entitling them to the benefits of ACI membership free of charge for full-time staff and full-time students. • Currently, ACI EUROPE counts these educational establishments amongst its membership: • Donau-Universität Krems, • Universitätszentrum für Weiterbildung, Austria • Centre for Transportation Studies, Sauder School of Business, Canada • Institut de Formation Universitaire et de Recherche du Transport (IFURTA), France • Institut du Transport (ITA), France • International University of Applied Sciences Bad Honnef – Bonn, Germany • Rheinische-Westfälischen Technischen Hochschule Aachen, Fachgebiet Flughafenwesen, Germany • University of Transport & Communications, Zilina, Slovakia

28. Universidad de Las Palmas de Gran Canaria, Spain • Air Transport Group, Cranfield University, UK • Royal Aeronautical Society, UK • The Fire Service College, Moreton-in-Marsh, England, UK • The Manchester Metropolitan University, Chair of Sustainable Aviation, UK • Transport Studies Group, University of Westminster, London, UK • Airport Systems Planning & Design Group, Massachusetts Institute of Technology, USA

29. Much of the ACI EUROPE membership is located within the European Union, which has a highly active regulatory environment concerning the aviation industry, relative to other regions of the globe. • As a result many of ACI EUROPE’s policy concerns reflect those of the various decision making institutions of the European Union, alongside the concerns of the wider aviation industry.

30. Individual issues vary according to political and industry developments, however ACI EUROPE has six committees which address broad policy areas: • Facilitation & Customer Services Committee – focused upon airports’ efforts to improve the passenger experience • Aviation security Committee – focused upon all issues concerning aviation security • Environmental Strategy Committee – focused upon environmental issues, in particular carbon emissions, noise control, local air quality and intermodality

31. Technical and Operational Safety Committee – focused on issues such as safety, airport capacity, [Single European Sky], airside operations, and slot regulation • Economics Committee – focused on issues such as airport charges, key performance indicators, and competition issues • Policy Committee – focused upon broader strategic issues affecting airports, encompassing some of the issues addressed in other committees. • In addition ACI EUROPE has two fora – The Commercial Forum and the Regional Airports’ Forum. These fora address commercial concerns and the interests of smaller regional airports respectively.

32. ACI EUROPE launched its Policy Outlook publication at the European Parliament on 24 February 2010.[An Outlook for Europe’s Airports: Facing the Challenges of the 21st Century outlines ACI EUROPE’s view of the European aviation industry and articulates what it considers to be four major challenges that Europe's airports are facing at present and in the coming decades.  • ACI EUROPE’sPolicy Outlook is based on the premise that the business environment facing airports has changed significantly in recent times. ACI EUROPE believes that airports are now much more exposed to increased economic competition than 15 or 20 years ago. As a result airports are increasingly diversified and complex businesses, which must compete amongst themselves to gain new business from airlines. 

33. As a result of this competition aeronautical charges do not cover the costs of providing the corresponding aeronautical services, and airports must used revenues generated from other activities such as retailing or car parking to subsidize their operations. A move away from public ownership increasingly requires airports to be fully self-financing, inclusive of the significant capital costs inherent to the airport business.  • ACI EUROPE also emphasizes the increased economic importance of airports. Airports drive economic growth in a number of ways. Airports enable the diversification of local economies. Airport Cities develop around large hub airports, which are comparable to the metropolitan areas the airports serve. Smaller airports specialize into ‘micro economies’ in areas such as cargo, business aviation or low cost point-to-point services, which attract additional economic activity to serve the core business. Within this context ACI EUROPE’sPolicy Outlook articulates what it sees as the four major challenges facing European airports.

34. In addition to the actions of its committees, ACI EUROPE is involved in several specific initiatives which seek to further its policy interests. • Airport Carbon Accreditation • Airport Carbon Accreditation is the European carbon standard for airports. • Airport Collaborative Decision Making • Airport Collaborative Decision Making(A-CDM) is a joint venture between ACI EUROPE, EUROCONTROL and the Civil Air Navigation Services Organisation which aims to improve the operational efficiency of all airport operators. • Single European Sky • ACI EUROPE is fully supportive of the Single European Sky project, and participates fully as the representative of European airports.

35. Airport Business Communiqué AIRPORT BUSINESS magazine is ACI EUROPE’s quarterly magazine, containing policy and commercial news regarding airports primarily based in Europe. Traffic Report Traffic reports are published on a monthly basis, outlining the performance of the European aviation industry, from an aggregate level and to an individual airport level. Special Editions ACI EUROPE also produces special editions of Airport Business for major airports in Europe. Special editions typically provide an overview of specific airports, consisting of interviews with senior members of staff on relevant topics.

36. Presently ACI EUROPE has: • 187 regular members operating 427 airports • 1 affiliated regular member • 6 national airport associations • 14 educational establishments • 152 World Business Partners • 4 affiliated World Business Partners

37. THANK YOU FOR YOUR ATTENTION