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Automated Collection. Using RFID and GPS From Being Reactive To Becoming Proactive SWANA/RFT Winter Meeting January 26, 2012 Presenter Jeffrey L. Wood City of Lakeland Solid Waste Manager. CUSTOMER STATED: “ YOU DELIVERED ME A DAMAGED CART AND I CUT MY HAND ON IT".
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Automated Collection Using RFID and GPS From Being Reactive To Becoming Proactive SWANA/RFT Winter Meeting January 26, 2012 Presenter Jeffrey L. Wood City of Lakeland Solid Waste Manager
CUSTOMER STATED: “YOU DELIVERED ME A DAMAGED CARTAND I CUT MY HAND ON IT"
RFID TAG READ FINE UNTIL OCTOBER 18TH SOMETIME BETWEEN THE 18TH AND THE 25TH THE TAG WAS CUT
TRACKING OF EZCANS CUSTOMER STATED: “MY GARBAGE WAS MISSED”
CUSTOMER STATED: “OUR WHOLE STREET WAS MISSED!” GPS SHOWS DRIVER MISSED THE NORTH PART OF PRESCOTT LOOP
EXCEPTION BUTTONS TRACKING EXTRA DUMPS, BULK PICKUPS AND DAMAGE CARTS DAMAGE
TANGIBLES • STOLEN CARTS TRACKED WITH RFID • FINALED ACCOUNTS • SEASONAL REDUCED RATES • CUSTOMERS SWITCHING WITH NEIGHBORS REPORTS
FRONT DOOR ASSISTANCE EZCAN RECYCLE