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Overview. BackgroundNature of Service and e-Service DemandsForecasting TechniquesForecasting SoftwareSummary. Background. Background. Strategies for Managing e-Service CapacityForecast Demand for e-Service Adjust Demand to Match Fixed CapacityPrice ChangesDemand Side ManagementChange e-Ser
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1. MD254: e-Service Operations Management Forecasting Demand for Services and e-Services