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Closing the Gap – Improving Indigenous Access To Mainstream Primary Care

Closing the Gap – Improving Indigenous Access To Mainstream Primary Care. Performance Indicators & Reporting Requirements Primary Care Branch NSW State Office – Department of Health & Ageing March 2010. Who we are.

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Closing the Gap – Improving Indigenous Access To Mainstream Primary Care

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  1. Closing the Gap – Improving Indigenous Access To Mainstream Primary Care Performance Indicators & Reporting Requirements Primary Care Branch NSW State Office – Department of Health & Ageing March 2010

  2. Who we are The NSW Office of the Australian Government Department of Health and Ageing …

  3. Closing The GapReports & Deliverables • 3 key deliverables due each year • Annual Plan & Budget – due 15 June • 6 Month Report - due 15 March • 12 Month Report - due 30 September • Payments each year • 15 July – linked to approval of Annual Plan • 1 May – linked to approval of 6 Mth Rept. • 15 December – linked to approval of the 12 Mth Rept. • For 2009-10 - Needs Assessment, Interim 2009-10 Plan & 2009-10 Budget • Due 15 March • Next payment after approval, from 15 April.

  4. Reporting & Performance Indicators • Key Documents • Program Guidelines • Schedule 16 (Project Officers) • Schedule 17 (Outreach Workers) • ‘Guidance on Needs Assessment Content’

  5. Reporting & Performance Indicators Project Officer (5 to 6 indicators) 1. Impact of activities and approaches used to address barriers to the use of mainstream primary care services by Indigenous Australians

  6. Reporting & Performance Indicators Project Officer (5 to 6 indicators) 2. Impact of activities and approaches used to improve the capacity of mainstream primary care to deliver culturally sensitive services for Indigenous Australians

  7. Reporting & Performance Indicators Project Officer (5 to 6 indicators) 3. Impact of activities and approaches used to increase awareness and understanding of relevant Closing The Gap measures

  8. Reporting & Performance Indicators Project Officer (5 to 6 indicators) 4. Impact of collaboration with local Indigenous services to address shared planning and priority setting

  9. Reporting & Performance Indicators Project Officer (5 to 6 indicators) 5. The number of Follow-up Allied Health Services for People of Aboriginal and Torres Strait Islander Descent (MBS Item 81300-81360) provided to patients in the Division. The Department will provide MBS data. Divisions will be asked to comment on changes over time and discuss successes and challenges.

  10. Reporting & Performance Indicators Project Officer (5 to 6 indicators) 6. Where funding is provided to the Division for the employment of an Indigenous Outreach Worker (IOW), impact of the strategies used to recruit and support of the IOW

  11. Reporting & Performance Indicators Aboriginal and Torres Strait Islander Outreach Worker (2 indicators) 1. Strategies used to: identify and assist individuals, families, or communities who would benefit from access to health checks and/or other health services; and - ensure that Indigenous Australians attend appointments and access referred and/or prescribed treatment.

  12. Reporting & Performance Indicators • Aboriginal and Torres Strait Islander Outreach Worker (2 indicators) • 2. Number of Indigenous Australians assisted with: • attendance at initial appointments with primary health care services. • attendance at: • follow-up GP, specialist, care-coordination, allied health appointments, visits to the practice nurse. • c) filling and collecting prescriptions for medication.

  13. Reporting & Performance Indicators • Project Officer • Access • Culturally Sensitive Care by Mainstream services • Promotion Education Awareness of Closing The Gap • Collaboration with local Aboriginal and Torres Strait Islander Services • Allied Health Providers (MBS Items) • Support for the Aboriginal and Torres Strait Islander Outreach Worker • Aboriginal and Torres Strait Islander Outreach Worker • Identification & Practical Assistance • No. of services provided • Length and Detail – Demonstrated Examples, Specifics, Analysis • Speak to your Division, SBO, and the Department.

  14. Departmental Program Officers Primary Care Section • Therese Lavender – Acting Manager • Vicki Ellem – Manager • Jo Lucisano - Senior Program Officer • Scott Hamilton – Senior Program Officer • Greg Clark - Senior Program Officer • Simon Thomas – Project Officer • Bernadette Tanna – Project Officer • Roger Hunt – Project Officer

  15. Points of Contact NSWGPDivisions@health.gov.au Scott Hamilton, Senior Project Officer 9263 3818 or email via: scott.hamilton@health.gov.au Therese Lavender Acting Manager Primary Care 9263 3814 Divisions of General Practice Program www.health.gov.au

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