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ATLANTIC REGION NAVY MAIL SERVICES

ATLANTIC REGION NAVY MAIL SERVICES. REGIONAL NAVY MAIL CENTER. Norfolk, Virginia. DIRECTOR OF POSTAL OPERATIONS / FLT FORCMD OFFICIAL MAIL MANAGER / MID-ATL MAIL MANAGER Mr. Jeffrey Gibbs (401.4). LCPO. LEAD TRAINER / INSPECTOR. ADMIN OFFICER. OFFICIAL MAIL MANAGER.

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ATLANTIC REGION NAVY MAIL SERVICES

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  1. ATLANTIC REGION NAVY MAIL SERVICES

  2. REGIONAL NAVY MAIL CENTER Norfolk, Virginia

  3. DIRECTOR OF POSTAL OPERATIONS / FLT FORCMD OFFICIAL MAIL MANAGER / MID-ATL MAIL MANAGER Mr. Jeffrey Gibbs (401.4) LCPO LEAD TRAINER / INSPECTOR ADMIN OFFICER OFFICIAL MAIL MANAGER POSTAL ADVISOR / TRAINERS POSTAL ADVISOR / TRAINERS PFO / FLEET SVCS OFFICE SERVICES FLOOR SUPV./ LPO INSTALLATION OMM FLEET SERVICES PFO SUPV ACCOUNTABLE MAIL CUSTOMER SERVICE SITE SUPERVISOR MAIL PROCESSING DELIVERY SERVICE CHEATHAM ANNEX 401.4 YORKTOWN 401.4 PORTSMOUTH 401.4 OCEANA 401.4 DAM NECK 401.4 JEBLCFS 401.4 NORTHWEST 401.4

  4. ORGANIZATION CNO NAVSUP FLEET FORCE CMD NAVSUP GLS CNRMA NAVSUP FLC NORFOLK ATLANTIC FLEET OMM NORTHEAST MIDATLANTIC SOUTHEAST RNMC

  5. US FFC Official Mail Manager – Training, inspections oversight of Official Mail programs for Atlantic Fleet Mid Atlantic Region Official Mail Manager Hampton Roads Installation’s Official Mail Manager Regional Navy Mail Center (Norfolk) – CNRMA Mail Management for all shore activities…Inspections, training, etc… Atlantic Fleet Postal Finance Office Atlantic Fleet Postal Advisory, Inspections and Training Atlantic Fleet Official Mail Navy Cash Program Overseas Transit Point via Norfolk Air Terminal – GITMO and all Registered Mail shipments Fleet Service Branch Support – Dockside Mail services FUNCTIONS

  6. MID-ATLANTIC REGION RNMCN & TIDEWATER AREA • NAVSTA Norfolk* • JEBLCFS* • NAS Oceana* • FCTC Dam Neck* • NWS Yorktown* • Cheatham Annex* • Norfolk Naval Shipyard* • NSA Annex Northwest* • Portsmouth Naval Medical Ctr. • Craney Island Fuel Depot • Sup Ships Newport News *SITEOFFICE

  7. MID-ATLANTIC REGION • Provides SME Guidance & Assistance to: • MIDWEST - Stan Trotter • - Millington • - Great Lakes • - Crane • NORTHEAST – CDR Booth • Earle • Groton • New London • Newport • Portsmouth • Saratoga Springs • Philadelphia • Mechanicsburg

  8. CUSTOMER BASE • Department of Defense Agencies 7 • Navy Major Claimants 35 • Shore Commands 585 • Atlantic Fleet Ships 78

  9. ANNUALLY Pieces Incoming Mail 4,939,857 Inter-Area Mail 295,372 Outgoing Mail 867,302 UPS/FEDEX 36,784 Annual Savings $632,320 MAIL PROCESSED 2011

  10. PFO CONSOLIDATING FLEET POSTAL FINANCE REPORTS TO USPS DUMMY METERS FOR CONSOLIDATED MAIL – Captures accurate cost avoidance STUDYING AUTOMATION OF IN/OUT BOUND MAIL CSS NEWPORT, RI TRAINING “IDPC/PPO” SCHOOL AS OF: MAY 11. MONTHLY FLEET REFRESHER TRAINING AND PQS SIGN OFF Working with USPS Postmasters in Hampton Roads to streamline processes and eliminate duplicate efforts to gain efficiencies for Navy and USPS WHAT’S NEW

  11. Postal Advisors Postal Advisors are designated by CFFC and perform a variety of services: • SMC in conjunction with Afloat Training Group • LTT visits • Pre / Post Deployment visits • SUPPO / Postal Officer / PPO Turnover visits • Pre-deployment brief’s • Inspections & Investigations • Fleet Refresher Training Seminars • Workload ashore – Fleet records review monthly/quarterly

  12. Postal Advisors • Current projects: • Pre-deployment refresher training for PPO’s. Issue meter and train on requirements prior to deployment. • Installation of MILPO scanners on all fleet commands. Training on use for GBS transit tag info and USPS Product Tracking Services (PTS) • Work with SURFLANT to continue with Postal Refresher seminars for Fleet PPO’s, OMM’s and Postal Officers. Being conducted monthly with advanced schedule promulgated • PQS SIGN OFF • Assist CSS in keeping IDPC/PPO course material up to date.

  13. Postal Advisors Challenges: • LTT broken up into 1.1 through 1.4 phases. Time consuming for PAA team. • New LS rating no longer growing Postal SME. Degraded military postal experience. • Tracking ships schedules for issuing B 700 postage meters and receiving them back. • Loss of proficiency in finance operations with no finance in-port. • PTS in AMPS at sea • Keeping qualified PPO and APPO onboard all SURFOR ships. • Postal Officer involvement

  14. Supply Management Certification (SMC) • 29 SMC’s CY 11 • Average score – 85.47% • 35 LTT visits CY 11 • Common deficiencies: • Weekly Inspections – Postal Officer • Registered Mail Balance and Accountability • Mail Orderly designation and training • Directory service • Delay of First Class Mail • Directory not being conducted • Improper disposition of undeliverable mail • Improper processing of periodicals

  15. SMC RESULTS

  16. PRE DEPLOYMENT SERVICES • Pre-Deployment Briefs • All ESG’s and CSG’s prior to work-ups. • Postal Officer, PPO, Official Mail Manager. • Mail routing, POC’s, Free Mail, IDS, Navy Cash card postal finance. • Provide a disk of Pre-deployment resources. • Set up Official Mail Managers with Navy Cash card and expenditure log reporting. • Pre-Deployment Assist Visits • MILPO Scan refresher training for GBS and PTS scanning requirements. • Review supplies, slide labels, fly tags etc. • Check MRI – Ships, Squadrons, Detachments. • Conduct tailored training. • postal finance training requirements with PFO and meter use refresher training. • Post Deployment Assist Visit • Review financial reports • Review all Registered Mail and Mail Orderly/Mail Call records. • Review mail transportation documents • Lessons learned

  17. FLEET SERVICES • Dockside delivery • Monday-Friday, upon arrival/prior to underway: Large decks, CVN/LHA/LHD not delivered. • Norfolk Air Terminal (NGU) • Receive/dispatch all registered mail to/from SIZ, BAH, GTMO (all mail), RTA, NAP, JIB • Mail Routing tracking • Monitor ships/squadrons/mobile unit MRI, JFK Mail changes, and in port lists for proper disposition of fleet mail. Assure changes made in customer service area to route mail for deployed commands

  18. FLEET SERVICES CY 2011 MAIL MOVED: 127,795 pieces / 1,752,477 pounds

  19. PFO NORFOLK Responsibilities of PFO Norfolk Monitors all USPS financial transactions for all Atlantic Fleet FLTFORCOM Shipboard post offices and two overseas post offices (Autec Island and GTMO). Consolidates all SURFOR financial reports for submission to USPS. Assures all accounts are in balance and correct. Submits weekly report to USPS. Controls custody and issuance of all USPS capital equipment for Atlantic Fleet. Issues meters and provides training on their use. Reconciles all meter accounts upon return from deployment to ensure accounts are balanced. Issues all AMPS accounts and provides hands on AMPS training. Provides one- on-one on site training to PPO’s and Postal Officers on their requirements for USPS equipment , postal finance and AMPS.

  20. PFO ATLANTIC PFO CHALLENGES • PPO & APPO TURNOVER • Post Office is Collateral Duty – Full services not performed while in homeport/CONUS. No proficiency gained. • Lack of Command Support • Improper turnovers of COPE/PPO - Gap in turnover • Proficiency – Loss of expertise by LS rating merger • METER & AMPS TRAINING • Training scheduled for Postal Officer, PPO and APPO with enough lead time prior to deploying • WEEKLY FINANCE REPORTING • Units Failing to report

  21. POINTS OF CONTACT RNMC NORFOLK Mr. Jeff Gibbs (757) 444-9126 Ext. 13 jeffrey.gibbs@navy.mil LSC (SW) Bowland (757) 444-7203 Ext. 17Hope.bowland@navy.mil Mr. Stanley Robinson (757) 444-8482 Ext 12 stanley.robinson1@navy.mil Mr. Ronny Dixon (757) 444-8482 Ext 14 ronny.t.dixon@navy.mil Mr. Mike Mattson (757) 444-8482 Ext 38 michael.mattson@navy.mil Postal Advisors/FLT SVCS (757) 444-8482 Ext 31 postaladvisor_fiscn@navy.mil Postal Finance Officer (757) 444-8482 Ext 21 postalfinance_atlflt@navy.mil Mr. Larry Rapier (757) 444-7203 Ext 11 Larry.Rapier@navy.mil MECHANICSBURG Mr. Eugene Hunking (717) 605-3520 eugene.hunking@navy.mil PHILADELPHIA Mr. Kevin Coleman (215) 697-5958) kevin.a.coleman@navy.mil MIDWEST REGION Mr. Stanley Trotter (901) 874-7783 stanley.trotter@navy.mil NORTHEAST REGION CDR Greg Booth (860) 694-3251 gregory.booth@navy.mil

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