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Effective Changes for Information Systems Projects (Essential Factors for Success). Louise Shipley BSc(Hons) MBA MBCS MCMI Balfour Beatty Power Networks. Introduction.
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Effective Changes for InformationSystems Projects(Essential Factors for Success) Louise Shipley BSc(Hons) MBA MBCS MCMI Balfour Beatty Power Networks
Introduction ….A successful IS project is recognised by its ability to meet (or exceed) user expectations whilst meeting business objects…. Aim To establish how business & computing disciplines can facilitate IS project success. Objectives • To review & critically evaluate relevant theoretical disciplines associated with Information system projects. • Apply theory & concepts from literature to form a basis for the primary analysis. • Identify success factors specific to IS projects.
Literature Review People management (Change management) Initiation Phases Requirements Definition Plan, Execute & Control Acquisition / Development Implementation Termination Functions Adapted from Kuruppuarachchi, et al (2002)
Methodology • Quantitative analysis • Established most frequency occurring factors suggested by authors which lead to project success.
Methodology • Qualitative Analysis • Case study – implementation of 80+ user core business system. • Sample of 6 individuals from a cross-section of organisational level, business areas & working environments. • Semi-structured, face-to-face interviews, lasting 1-1.5 hours. • Use of bulleted agenda to establish key themes & provide structure, yet to be open enough to allow for additional topics which may arise.
Analysis – Summary of Findings • Organisational Culture • Clarity and definition of objectives • Sponsorship from senior management / Leadership • Motivation through user participation and involvement in the decision making process • Effective teamwork. • Promotion of communication channels • Effective testing methods and techniques
Testing Objectives Leadership Communication Planning and Control Teamwork Motivation IS Project Factors for Success Project Phases Issues directly affecting people (change management) Initiation Requirements Definition Acquisition / Development Implementation Culture Termination
Louise Shipley BSc(Hons) MBA MBCS MCMI Balfour Beatty Power Networks Thank you for your time.