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Project Management

Project Management. Donald Hsu, Ph.D. Dominican College don.hsu@dc.edu. What is Project Management?. Manufacturing vs Service 130 Million US workers, 300 Million total 77% are in Service now! IT, Engineers are in demand?

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Project Management

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  1. Project Management Donald Hsu, Ph.D. Dominican College don.hsu@dc.edu

  2. What is Project Management? • Manufacturing vs Service • 130 Million US workers, 300 Million total • 77% are in Service now! • IT, Engineers are in demand? • Functional: Operations, Sales/marketing, HRS, Accounting/economics/finance • Project Manager, cross functional

  3. Benefits of the Internet • Allows users to access different information from wherever they are • Marketing information, sales, supply chain, manufacturing, customer service, accounting and human resources, financial services… • Global construction, finance, media, health, social service, trade and marketing projects • 6 billion potential customers!!!

  4. Project Management terms • SOW • PERT • GANTT Chart • CPM • Scope Creep • WBS • CPI • CV and many more

  5. Work Breakdown Structure • Break the project into many small steps • Each sub project consists of many steps • Continue this process to cover all scenarios Criteria for success: • Status/completion measurable • Start/end events clearly defined • Delivery results within time/budgets/resources

  6. Traditional Project Management • Define, plan, execute, control, execute and close the project, report and evaluation • Project Management Life cycle • TQM, Reengineering, BPO, Sarbanes-Oxley Act, Marketing Research • IT Project, MS Project 2003, Project Server • Risk assessment Identify, assess, plan response, monitor and control the risk (security)

  7. Scope of the Project • Define the project • Manage client expectations • Wants vs needs • Condition of satisfaction • Milestone reviews • Create project overview statement • Submit project for approval • Approval criteria • Approval process

  8. Cost, Duration and Resources • Cost estimates: resource planning, cost control, cost budgeting • Duration estimate: resource loading vs activity, variation in activity duration, precision estimates • Resource planning: people, skill set, equipment, materials, infrastructure

  9. Project Network Diagram • Use Precedence diagram: dependencies, constraints, initial project schedule • Analyze initial network diagram: compress schedule, management reserve • Use Joint Project Planning to construct and analyze the final network diagram

  10. Project Team • Project mgr vs functional mgr • Motivators, hygiene factors • Recruit core team members • Establish team operating rules problem solving, decision making, conflict resolution, brainstorming, consensus, meeting schedules, communications

  11. Motivation and Controlling • Control vs risk, control vs quality • Project status report: how and what type of info, frequency of reports • Gantt chart, milestone trend, cost schedule control, use of WBS, CPM, SOW… • Project meeting: agenda, participants, freq? • Manage change, avoid scope creep

  12. Close, Checkpoint, Review • Close the project • Client acceptance • Install project deliverables • Document the project • Conduct post-implementation review • Celebrate success • What is the next project?

  13. Sample project Gann chart

  14. Thank you very much! Always ask yourself this question: Where is my next job? Any questions?

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