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Prof. Y. Sano Graduate School of Economics

Human Resources Management. Human Development Grid (2) . Nov 27 th 2013. Prof. Y. Sano Graduate School of Economics. Human Development Grid. Staff mainly responsible for making decisions. Boss mainly responsible for making decisions. High. S3. S2. Supportive Behavior. S4. S1.

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Prof. Y. Sano Graduate School of Economics

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  1. Human Resources Management Human Development Grid (2) Nov 27th 2013 Prof. Y. Sano Graduate School of Economics

  2. Human Development Grid Staff mainly responsible for making decisions Boss mainly responsible for making decisions High S3 S2 Supportive Behavior S4 S1 Directive Behavior Low Low High

  3. Common Style Pattern High S3 S2 Supportive Behavior S4 S1 1-4-1 Pattern Frustration Pattern Directive Behavior 1-4 Pattern Common Style Low Low High 3

  4. Worst Managers Scores of the Worst Managers

  5. Common Style Pattern High S3 S2 Supportive Behavior S4 S1 1-4-3-2 Empowerment Cycle Directive Behavior Low Low High 5

  6. Best Managers Scores of the Best Managers

  7. Assessing Staff Readiness Key Issues: • Matchmanager’s people management to the situation. • Whatstyledoesthe situation require? • Managerhastoknowhowfartheyhaveto1-4-3-2 cycle • Managerhastoknowreadinesspotentialofthestafftoperformcertaintasks. • Person’s Competence (skill & ability) • Commitment (motivation)

  8. Readiness = Competence + Commitment What to do: • First Step: Think of specific task • Second Step: Assess that staff’s competence and commitment Low High Moderate Competence Commitment Competence + Commitment Readiness Potential

  9. Readiness = Competence + Commitment Goal is not: • to label the staff Most people find they have varying degrees of competence and commitment. • Depending on the task you feel: • R4 : highly competent & committed • R3 : need a little help • R2 : need to actively seek substantial support • R1 : tasks that are not enjoyed

  10. Readiness = Competence + Commitment Staff Readiness Potential Grid HR Issues Delegating with R4 Staff : Hand off responsibility. Stay out of the way Developing with R3 Staff : Help to prioritize task. Improve confidence, listen & ask Problem-solving with R2 Staff : Encourage participation in decision, offer feedback Directing with R1 Staff: On-the-job training. Need clear directions. Move to R2 Directing with R0 Staff: Consult with HR. (exhaust & use up manager’s time)

  11. HighPerformanceTeam CharacteristicsofHighPerformanceTeam Common Purpose Excellent Communication Crystal Clear Roles Solid Relationship Leadership Effective Process

  12. Thank you for your attention For further contact: sanoyoshio@soec.nagoya-u.ac.jp

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