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SQF Technical Advisory Council Meeting – April 2010

SQF. SQF Technical Advisory Council Meeting – April 2010. SQF Institute. Discussion Topics. SQFI Program Updates SQF Product Updates Quickfire Other. SQFI Program Updates. Program Growth Update on training, on-line training Marketing update Market expansion – Asia / Pacific

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SQF Technical Advisory Council Meeting – April 2010

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  1. SQF SQF Technical Advisory Council Meeting – April 2010 SQF Institute

  2. Discussion Topics • SQFI Program Updates • SQF Product Updates • Quickfire • Other

  3. SQFI Program Updates • Program Growth • Update on training, on-line training • Marketing update • Market expansion – Asia / Pacific • Certification Body performance • RABQSA update • Review of scoring / rating solutions • Input from group

  4. Structure of SQF Program

  5. SQF Registrations – January 09 • Total of 1963 registrations • Aus / NZ – 1385 • N.A. – 322 • A / P – 215 • S.A. - 15

  6. SQF Registrations – January 2010 • Total of 4257 registrations • Aus / NZ – 1902 • N.A. – 1968 • A / P – 286 • Latin Am. – 52 • Europe – 14 • Other - 35 Now 4890 sites

  7. North American CBs within SQF – Number of Registered Sites • SGS – 1535 (1) Others • Silliker – 748 (2) - DNV - 48 • NSF – 583 (3) - Steritech - 37 • NCSI – 354 (5) - SCS - 23 • GFTC – 147 (6) - Eurofins - 3 • TUV – 129 (7) - Cert-ID - 0 • SAI Global – 100 (8) - Intertek (new) • AIB – 86 (9) - Perry Johnson (new) • Eagle – 78 (10) (rank within total SQF CBs – 19 total)

  8. US Certifications by FSC by % – April 2010 N = 1159

  9. Growth in SQF Program • Overall there has been 117% growth in the program over the last 12 months • The number of registered auditors has increased from 128 to over 300 • There are now SQF certificates in over 30 countries around the world

  10. SQF Budget Performance in 2009 • 2009 Budget approved was that SQF was expected to lose 400,000 USD • Final 2009 budget numbers show SQF actually finished in positive numbers, with some revenue from 2009 actually being attributed to 2010 due to some CBs invoices still outstanding • 2010 approved budget has a 60 % increase in revenue • First quarter 2010 update

  11. Revenue Model Discussion • SQF current revenue stream • 52% from registrations (average $300 per year) • 18% from conference and training (auditor, update) • 11% from on-line training revenue • 9.5% from license fees • 4.0 % from conference sponsorships • 3.6% from PAF downloads • Revenue stream from beyond 2010 - ???

  12. Update on SQF Training • Since January 2009, there have been • 3,200 Implementing SQF 2000 exams • 316 SQF auditor exams • 242 Implementing SQF 2000 on-line course

  13. Training Update • SQF 1000 Materials • Training Update • Upcoming Projects

  14. SQF 1000 Materials • Training Materials • Exam • Guidance Document

  15. SQF 1000-- Training Materials • Implementation Training Materials for SQF 1000 have been developed • PowerPoint • Workbook • Exam • Includes food safety and food quality examples for primary producers • Need pictures to enhance content • Future: Spanish translation

  16. SQF 1000-- Exam • Developed for 1000 Implementation Course • Designed for Consultants, Suppliers, Practitioners • Multiple choice – no true/false or negative questions. Example: When developing the food safety plan the producer must ensure A. That at least one critical control point has been identified B. All employees have attended a HACCP certification class C. The customer's quality requirements have been considered when determining critical control points. D. The SQF Practitioner has validated that each critical limit is effective in controlling the identified hazard

  17. SQF 1000– Guidance Document • Developing General Guidance Document • Ready for review by May 5th • Need Technical Experts for Animal Handling (sections 5.6, 6.15, and 6.16)

  18. Training Update • SQF 1000 Materials • Training Update • Upcoming Projects

  19. SQF Training • Training Survey Overview • Feedback from Participants and Training Centers • Training Materials

  20. Survey Results-- Overview Course attended:

  21. Survey Results-- Overview Overall did you find the course….

  22. Survey Results-- Overview The content was…

  23. Survey Results-- Overview The method and style of presentation was…

  24. Survey Results Overview The rate of instruction was…

  25. Survey Results-- Overview The course prepared me to implement SQF systems

  26. Survey Results-- Overview The course exam….

  27. Survey Results– Participant Comments Comments can be classified into 4 Categories • Time • Materials • Instruction • Exam

  28. Survey Results-- Comments • Time • Participants would like more time and extend the Implementing course at least ½ day • The time for the course content should re-structured with emphasis on the Implementation modules. Specifically more time is needed on: SQF Code; Food Quality Plans; Validation and Verification Activities

  29. Survey Results-- Comments • Materials • Fix typos and grammatical errors • Remove irrelevant information • Include “real world” examples, pictures and documents • Translate in French

  30. Survey Results-- Comments • Instruction • Online course is a very useful tool • Overall instructors are doing a great job • More interaction/ exercises are needed

  31. Survey Results-- Comments • Exam • Exam items are tricky • A practice exam would be helpful • Exam items didn’t correspond with the training material

  32. SQF Training • Training Survey Feedback • Updated Training Materials to address comments • Translations

  33. Updated Training Materials Time • Observation: There is not enough time to cover all the information presented. The training time should be extended. • Resolution: Reorganize the agenda to emphasize the modules in the Implementing Section. Trim/restructure the “Cost of Quality” and “Implementing SQF System.”

  34. Updated Training Materials Example Agenda: • Introduction and Overview of the Course- 1 hour • The SQF Codes, Food Sector Categories, SQF Vocabulary, Use of the Logo, SQF Practitioner, SQF Consultant –90 minutes • Implementing SQF 2000 Systems –4 hours Workbook Review – 45 minutes 4) SQF Code- Fundamental Requirements – 90 minutes 5) SQF Code- Pre-requisite Programs – 1 hour 6) Auditing & Certification of SQF Systems: A Supplier Overview – 1 hour 7) The SQF Food Safety Plan – 90 minutes Exercise: Developing a Food Safety Plan 8) The SQF Food Quality Plan – 1 hour Exercise: Developing a Food Quality Plan

  35. Updated Training Materials Materials • Observation: There are some clerical errors in the documents. When practical examples are used in the training course the participant can better understand how to apply the concepts • Resolution: Fix all typos and grammar errors. Simplify some of the “bulky” slides. Include “real world” examples in the notes section as they apply to the code. Create an appendix that includes sample documents (Policy Manual, Pre-requisite programs).

  36. Updated Training Materials Instruction • Observation: Some of the information presented was not current. While the majority of instructors were rated high there were some instructors that were not rated favorably. • Resolution: Audit training courses and develop a train the trainer course to keep trainers updated on the code revisions. Include a module on Quickfire

  37. Updated Training Materials Quickfire Module Designed as quick introduction and to be used as a long term reference Topics: • What is Quickfire and how do I use it • How to register your site on Quickfire • ICIX • The buyer module • How to add a buyer • How to access buyer information • User guides/videos

  38. Updated Training Materials Exam • Observation: The exam questions are tricky and don’t pertain to the course material. • Resolution: Develop a new bank of test questions that are relevant to the course and the participant. Include a practice exam and/or questions dispersed within the training materials.

  39. Training Update • SQF 1000 Materials • Training Update • Upcoming Projects

  40. Upcoming Training Projects • Translations • Revised SQF training materials to be translated in Chinese, Japanese, and Spanish (French?) • Auditor Training • Revisit training materials • Develop new bank of audit questions (include a practical exam as part of training class?)

  41. SQF Marketing Update • Working with marketing firm Merrill and Associates on marketing projects • Short term – March/April newsletter • Market research – surveys from • Suppliers • CBs • Retailers • Marketing materials • Review of SQF website

  42. Activities in Growth of Asia / Pacific Market • Conference in China, November 2009 • Auditor course in China, April, 2010 • Other activities / potential • Brazil • Mexico • Central America • Europe

  43. Certification Body Performance • Monitoring capabilities limited from Quickfire • Currently able to do report review and monitoring of audit group management • Feedback provided to CBs • Have requested more reports from Quickfire for future monitoring • Have been in close contact with both accreditation bodies with reports from recent assessments and concerns • One Certification Body has been delisted due to monitoring activities

  44. CB Compliance Data • Reality – very limited reporting capability out of Quickfire presently • Management of Audit Groups – audit groups closed within 45 days after due date • North American CBs – (SQF average 93.7) • CB A – 100% - CB H – 75% • CB B – 99% - CB J – 70% • CB C – 97% - CB K – 56% • CB D – 95% - CB L – 50% • CB E – 93% • CB F – 85% • CB G – 78%

  45. RABQSA Performance • Since Sept 1, all applications have been handled electronically by RABQSA • Applications received – 263 applications total • 196 auditor applications • 58 consultants • 9 trainers • Turn around time of applications now at 7 business days • Concerns – • 9 trainers applications only –14 total trainers registered

  46. Rating Issue • Issue: Due to the scoring system of SQF audits, ratings for all audits are skewed very high • Potential solution: • Rework rating formula for determination of rating • Increase weighting of non-conformances • Fix will be incorporated with new PAFs for SQF 2000 in May, 2010

  47. Example of Rating Issues • Example: site with 2 majors, 15 minors, and 10 OIP – surveillance audit needed • Currently rates – 96.0% E rating • Reworking formula – 84.1% C rating • Weighting of N/C – 77.6 % C rating • Weighting of N/C proposal • OIP: -1 point • Minor: -10 points • Major: - 50 points • Critical: -100 points • Weighing of N/C chosen by AP group, show both scores for a year • Implement by June 1st, 2010

  48. Discussion Topics • SQFI Program Updates • SQF Product Updates • Quickfire • Other

  49. Multi-site Certification • Some confusion on multi-site certification, clarification from TAC needed • Audit protocols • Every 6 months central site audited, sample of sub-sites • Full document audit done at one sub-site • Full audits done by central site of each sub-site annually • Only certificate received by central site • Questions • Should sub-sites each receive a certificate from CB • How should a document review audit of sub-sites be conducted

  50. SQF 1000 Update • 5th Edition Final version was released Sept 1st, 2009 • Minor revisions in Jan, 2010 • Updates • Transition over March 1, 2010 • Minor revisions to ensure GFSI recognition • Level 2 and 3 PAFs available

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