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The System Study

Learn about the waterfall model, preliminary design checklists, and the go/no-go decision in the system study process. Explore concepts such as output, input, files, interactive screens, and processes. Understand the importance of concise and aesthetically pleasing designs. Discover the FHC system proposal and the benefits of the FARE system.

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The System Study

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  1. The System Study Dr. Merle P. Martin CSU Sacramento

  2. Agenda • Waterfall Model • Preliminary Design Checklists • The System Study • Go / No-go Decision • The FHC Presentation

  3. Waterfall Model • Development process not really serial • May redo steps • Waterfall model of Systems Analysis • Figure 9-9

  4. Preliminary Design Checklists • Pages 303-307 • Output • Input • Files • Interactive screens • Processes

  5. Output • Make report look good • Include only fields needed • 80-position format • Print layout form (Figure 9-1)

  6. Input • Easy to use • Concise (only required fields) • Aesthetically pleasing • Machine-readable

  7. Files • Consolidate files with similar names • Not too much detail at this time • ERD • Data-element-to-file table (Figure 9-5)

  8. Interactive Screens • Well-balanced (e.g., spacing) • Not cluttered (20% rule) • Minimize use of color • Use highlighting (15%)

  9. Processes • Eliminate if don’t alter data • Consolidate similar processes • Make serial processes parallel • e.g., multiple form copies • Decouple processes • place data store between

  10. The System Study • Problem Statement • Existing System Documentation • project may be delayed • Problem Correction Alternatives • Recommended Solutions • Documentation • in appendices

  11. Go / No-go Decision • Possibilities • Rework • Scrap • Delay • Proceed with SDLC • Figure 9-9, page 314

  12. FHC System Proposal • Foundation Health Corporation existing systems: • PROMIS: memberships and renewals • PROGRES: price quotes • QCARE: medical claims / other customer service

  13. Proposal • Replace PROMIS and PROGRES with new system • Link to QCARE • Two phases • New system is Foundation Rating and Enrollment System (FARE)

  14. Today’s Systems Premium Accounting Quote Disks PROGRESS & Other Quoting Systems PROMIS Spreadsheets Q/Care IBM Mainframe Underwriting Spreadsheets Sales Under- writing

  15. Premium Accounting FARE Phase 1 (Eliminate PROGRESS) New Premium Accounting Interface Q/Care DB2 IBM Mainframe Sales FARE Under- writing

  16. Premium Accounting FARE Phase 2 (Eliminate PROMIS) Renewal Process New Premium Accounting Interface Q/Care DB2 IBM Mainframe Sales FARE Under- writing

  17. FARE Objectives • Multi-state, multi- product rating system • Step to paperless process • Manage work flows • Integrate info sources • FHC common look for proposals • Utilize existing technology • Enterprise-level database

  18. FARE Cost / Benefit • Cost reductions • Revenue enhancements • Alternatives • reengineer current system • in-house design new system • off-the-shelf product • culture eliminated outsourcing design • Tangible / Intangible matrix

  19. Benefits Grid Tangible Intangible Improve Profitability Cross-Selling Opportunities of New Business Improved Member Retention More Less Paperwork and Revenue Administration Costs / Higher System Availability Increase in Prospecting of New Business Elimination of Duplicate Accurate Rating (Single-Rating Data Entry Engine Concept) Less Costs Multiple Proposals / Improved Audit Process Improved Communication Improved Speed of Turnaround Rekeying of Proposals in Word

  20. Concepts to Remember • Preliminary Design checklists • System Study contents • Go / No-go decision

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