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Microsoft Dynamics CRM

Microsoft Dynamics CRM. Pricing & Licensing Overview Planned Effective Date: January 1, 2008. Contents. Overview of Licensing Models What’s new in CRM Pricing & Licensing? SKU Design Upgrade path Forthcoming materials Appendix: Availability Distribution Channels.

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Microsoft Dynamics CRM

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  1. Microsoft Dynamics CRM Pricing & Licensing Overview Planned Effective Date: January 1, 2008

  2. Contents • Overview of Licensing Models • What’s new in CRM Pricing & Licensing? • SKU Design • Upgrade path • Forthcoming materials • Appendix: • Availability • Distribution Channels

  3. Licensing Models - Overview Volume Licensing BRL/DPL On-premise Partner Based S+S CRM Live CRM Live SPLA Service Provider Licensing Agreement

  4. What’s New in CRM Pricing and Licensing • Device CALs • Great for multi-shift contact center licensing • Limited-Use CALs • Give read-only access to reviewers, executives, … • Enterprise Server • Enable intra-enterprise multi-tenant deployment • Support for External Connections in SPLA • No need for External connector in SPLA – covered by SAL

  5. SKU Design (Example for VL/BRL/DPL) Device CAL User CAL External Connector External Connector External Parties External Parties Server 1 Server 2 *Multiplexing not allowed in any scenario

  6. User CALs and Device CALS User CAL Device CAL * Note: multiplexing is not allowed in any scenario Dynamics CRM 4.0 will offer both user CALs and device CALs With user CALs, each user may use multiple client interfaces With device CALs, each device may be shared by multiple users over time(as in a call center) User and device CALs may be mixed in a deployment Customers upgrading from CRM 3.0 can choose to convert from User CAL to Device CAL if required

  7. Full CALs and Limited-Use CALS Full CAL read/write Limited CAL read-only * Note: multiplexing is not allowed in any scenario Dynamics CRM 4.0 will offer both full CALs and limited-use CALs With full CALs, each user has full read-write access to all capabilities With limited-use CALs, a user has read-only access, e.g., for reports Full and limited-use CALs may be mixed within an environment

  8. CRM 4.0: On-Premise SKUs and Pricing Prices are “base prices” in US Dollars (USD) used to trigger waterfall system prices. Specific prices by program and geography will be available December 1, 2008. New ! New ! New ! Lower EC Price New !

  9. CRM 4.0: On-Demand SKUs and Pricing Prices are base list prices in US Dollars (USD)

  10. On-Premise Upgrade & Migration Path - Dynamics CRM v3.0 Customers on SA Microsoft Dynamics CRM 3.0 Professional Edition Microsoft Dynamics CRM 4.0 1 Named User CAL 1 Named User CAL or 1 Device CAL 1 Server 1 Professional Server or 2 Enterprise Servers * 1 External Connector 1 External Connector * SA at renewal will be calculatedbased on CRM 4.0 list prices. Microsoft Dynamics CRM 3.0 Small Business Edition Upgrade path for CRM 3.0 SBEwill be communicated in December 2007.

  11. Forthcoming Deliverables • December Upgrade Guide (PPT & White Paper) December 30th 2008 Deliverables November Pricing & Licensing Overview November 13th 2008 Pricing & Licensing White Paper November 30th 2008 Pricing & Licensing Presentation November 30th 2008 Licensing Scenario White Paper November 30th 2008

  12. Thank You!

  13. Appendix

  14. Licensing Models - Availability On Premise (Volume Licensing and BRL/DPL) General Availability on pricelists January 1, 2008 “Downgrade rights” immediately apply to 3.0 business as well Live Pricing announced at WPC 2007 Early Access I in progress / Early Access II planned for November Customers signing up for Early Access will acknowledge and commit to pricing but won’t be billed until later Billing expected to start in Q4 FY08 with declared “RTW”. SPLA Price changes will be implemented in January 2008 and apply to 3.0 SPLA business as well

  15. Distribution Models

  16. Distribution Models

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